Community & Social Manager

**Company Overview**:
PlaySide Studios is a dynamic and innovative company that employs individuals across Australia and New Zealand. As Australia's largest publicly listed independent video game developer, PlaySide is committed to delivering cutting-edge interactive experiences across mobile, VR, AR, PC and consoles. With a diverse portfolio of more than 60 titles and collaborations with industry giants like Netflix and Activision Blizzard, working at PlaySide is not just a job but an opportunity to be part innovating the gaming industry.

**Position Overview**:
**Are you passionate about connecting with players and driving engagement across social platforms? PlaySide is looking for a dynamic Community & Social Manager to lead player communication and foster vibrant online communities. You’ll take charge of campaign management across channels like TikTok, Instagram, X/Twitter, Twitch, Discord, Steam, and more. Your role will involve crafting compelling content, ensuring it aligns with PlaySide’s brand, and engaging with players to create a positive community atmosphere. You’ll also be responsible for managing content schedules and maintaining community guidelines.**

**Key Responsibilities**:

- **Drive player-facing engagement and communications across community channels (TikTok, Instagram, X/Twitter, Twitch, Discord, Steam, TikTok, etc.).**:

- **Own end-to-end campaign management for social media, video content, and video streaming across platforms for PlaySide brands and games.**:

- **Lead content production, including social copy, articles, and videos, while overseeing content planning and scheduling for owned channels.**:

- **Cultivate a positive community environment, fostering trust, care, well-being, inclusiveness, and belonging.**:

- **Develop and maintain community guidelines and policies to ensure a safe and welcoming space for players.**:

- **Monitor community health, producing reports on key issues and outcomes, and addressing concerns promptly.**:

- **Measure, analyze, and report on content performance across social channels to inform internal teams and drive improvement.**:

- **Represent the community's voice in cross-departmental communications, sharing feedback, trends, and sentiments.**:

- **Collaborate with stakeholders to define community and social strategy and support broader marketing initiatives.**:

- **Stay updated on industry trends and share insights with the team, ensuring alignment with cultural, social, and gaming developments.**

**What you bring to the table**:

- **2 years of community and/or social management experience, with a strong focus on player engagement and relationship-building.**:

- **Proficient in multimedia content creation, capable of producing engaging social media, video, and other forms of content (experience with Adobe suite, including Premiere Pro and Photoshop, is highly preferred).**:

- **Experience running social and community campaigns to engage both new and existing players.**:

- **Comfortable interacting on various online platforms or eager to learn new ones to engage the community.**:

- **Skilled at interpreting and presenting data from quantitative and qualitative sources to provide insights that inform game team decisions.**

**What we offer here at PlaySide**
- **Playdays - an additional 5 paid days off per year to do something you love.**:

- **Incredible studios based in gorgeous Port Melbourne, right next to the city and many public transport options.**:

- **Industry-leading Parental Leave benefits.**:

- **Relocation Assistance.**:

- **Employee Assistance Program to support mental well-being.**:

- **Mentoring opportunities to help you grow in your role.**:

- **Half-price state-of-the-art Gym access (right next door) - you can wear your free PlaySide swag**:

- **Social events including Games night, karaoke nights, Movie Nights (We hire out the cinema), group activities, and food trucks Just as some examples