Food & Beverage Attendant Ernst & Young Adelaide

2 weeks ago

Adelaide Region SA, Australia Trippas White Group Full time

**Food & Beverage Attendant | Ernst & Young Adelaide**

**Trippas White Group (TWG)** is a leading hospitality company, which operates from premium locations such as the Sydney Opera House, Centennial Parklands, Roslyn Packer Theatre, Sydney Tower, Royal Botanic Gardens and Royal Prince Edward Yacht Club. We take great care that our services meet the status and expectations of these prominent, iconic landmarks. Working for Trippas White Group not only means experience at one premium venue, but opens endless possibilities to a vast array of food concepts across Australia.

**The Role**

Your role as Food & Beverage Attendant is to provide friendly, attentive, and efficient service to our valued customers at the Ernst & Young Venue. You are responsible for the delivery of high-quality products whilst adhering to the policies and procedures of TWG Catering. Your efforts will support the Catering team and business to meet and exceed the expectations of our clients and achieve the business objectives of the organisation.

**Key Responsibilities**

TWG Catering offers an extensive range of catering services to our valued customers.
- Daily stocking and rotation of supplies
- Some reception relief duties
- Daily records of items supplied, ordering and monthly records for manager
- All food items presented are in accordance with company standards, and all functions are cleared with in the required timeframe.
- All last-minute customer requirements are attended to.
- Espresso machine operation.
- Drive a professional internal and external ‘Customer Focused’ culture.
- Establish and maintain key client/customer relationships through effective communication.
- Provide management and direction to the team ensuring contractual and KPI service level agreements are achieved consistently.
- Actively represents TWG as a professional, responsive, and committed partner to the success and continuous improvement of the contract.
- Is available to the client to discuss in an open and collaborative manner any concerning issues and takes ownership over ensuring solutions are promptly actioned.
- Communicates effectively with clients to foster an environment of trust and in a manner, which promotes understanding of effective work outcomes

**Qualifications**

**Essential**
- Higher school certificate or equivalent
- RSA
- Barista qualification

**Desirable**
- Three years of applicable experience in similar business function.

**Trippas White Group is an Equal Opportunity Employer and encourages indigenous Australians to apply.

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