Clinic Coordinator

**Date**:24 Jan 2025

**Location**: 50 Flemington Rd, AU

**Company**:theroyalch

**The Hospital**:
The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

The RCH is committed to the Child Safe Standards.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

For further Information on RCH is available here.
- Work for Australia's leading Children's Hospital
- Challenging and rewarding work environment
- Pro-active and supportive leadership

**About the Role**:
This full-time position within Specialist Clinics will support the overarching work of all Specialist Clinics related activity. You will manage all requirements for patients and families, as well as designated clinical departments from customer service through to scheduling appointments and discharge.

**What you’ll achieve**:

- Identify, supports, and lead ongoing improvement opportunities.
- Ensure a high quality of customer service is provided to both patient and families and to department/clinic staff.
- Contribute to the implementation and maintenance of specialist clinics procedures, processes, and standard work.

Classification for this position with range from A023-A025 (base salary $70,044 to $73,002 per annum, plus superannuation)

**Your skills and experience**:

- Excellent communication skills
- Demonstrated excellence in customer service.
- Experience working in a health care or specialist Clinics setting is highly desirable.

If this sounds like you, click **here** to view the position description.

**About Specialist Clinics**:
Specialist Clinics operates the outpatient service, for all medical and surgical departments of the hospital. Seeing over 1200 patients per day we are one of the busiest outpatient services in Victoria.

**What we offer**:

- Salary Packaging - Increase your take home pay
- Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities.
- Culture of continuous improvement

**Other requirements**:

- Current National Criminal Record Check, or willing to obtain.
- Valid Working with Children Check

**Application process**:
To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

**Why work at the RCH?**

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

It is a requirement of your employment that you be fully vaccinated against Covid-19, and Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption