Aboriginal Heritage Guide

7 days ago

Melbourne, Australia Royal Botanic Gardens Full time

Opportunity to work for an iconic Victorian landmark
- Casual position
- South Yarra and Cranbourne location

About the Role
The Aboriginal Heritage Guide is responsible for conducting effective, vibrant, well-informed site tours for visitors to Royal Botanic Gardens Victoria. The role will contribute to the design and delivery of engaging and culturally sensitive programs with specific reference to Aboriginal culture, plant uses and land. The tours are aimed to extend learning and engagement with Aboriginal experiences, plant uses, sites and history for particularly the tourism and education sector.
Success Profile
Education / Qualifications / Specialist training
- Qualification or equivalent experience in the delivery of relevant tour or interpretation programs

Experience / Knowledge
- Demonstrated experience in the effective presentation of interpretive information to local and ideally international visitors and young people
- Sound knowledge of local and nation Aboriginal and Torres Strait Islander culture is essential
- Good knowledge of plants, horticulture and/or conservation
- Contemporary understanding of best practice customer service
- An understanding of access needs and the ability to respond appropriately as new needs arise

Skills & Attributes
- Strong interpersonal, communication and presentation skills, with the ability to share stories and knowledge across diverse and often non-English speaking audiences and age groups
- Sound judgement and problem-solving skills, with the capability to respond appropriately and effectively to customer feedback, referring issues to other personnel or emergency services as needed
- Flexible, collaborative approach to work design and new procedures
- Proven ability to work effectively with a minimum level of supervision and as a collaborative team member
- Experience in or willingness to work with media to assist in tour promotion.
- Good time management and organisational skills.

How to Apply
Applications will only be accepted via the Victorian Government website.

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