Investigator

An Ongoing, Full-Time Opportunity to work with a high-performing and passionate team in the Victorian Public Service
- VPS Grade 3: $73,842 - $89,661 plus superannuation.

About the Business Unit
Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria.

**We**:

- Provide information to business, consumers, landlords and tenants about their rights and responsibilities
- Register and license organisations and occupations
- Ensure compliance with consumer laws, and
- Review and advise government about Victoria's consumer protection framework.

The outcomes we are working to achieve for the Victorian community are:

- That businesses comply with consumer laws,
- Victorians exercise their consumer rights
- A fair and safe rental market for Victorians.

**About the Role**:
CAV is looking for enthusiastic individuals who are keen to use their skills and aptitudes to positively contribute to operations of its Investigation Services Branch (ISB) located at 121 Exhibition Street, Melbourne. We are looking for dynamic, professional and experienced investigators to join our team.
Working as a part of a dedicated team and reporting to their Team Manager, the role includes investigating potential breaches of consumer law, under supervision and guidance, and contributing to compliance and enforcement actions, including Court and Tribunal actions using the department's integrated compliance and enforcement approach.
To be considered for this role, it would be highly desirable to have demonstrated experience in conducting investigations and implementing operational policies, procedures, and practices within a regulatory or integrity environment, or have a demonstrated ability able to quickly acquire skills, coupled with transferable skills.

**Some of your duties will include**:

- Participate and contribute to a range of inquiries, investigations and monitoring activities pursuant to the legislation administered by this office, including the preparation of reports and briefs of evidence in criminal, civil and tribunal matters. Obtain relevant evidence and information from witnesses, suspects and other parties for use in legal proceedings.
- Participate in and contribute to aspects of an ongoing compliance program, including planning and development of compliance activities and their implementation, as necessary under the guidance of senior colleagues.
- Using an integrated compliance framework, assist in the identification of issues and make policy recommendations emerging from inquiries and investigations.

**About You**:

- Relevant knowledge of and/ or demonstrated experience in legislative enforcement activities
- Previous experience in investigation
- The ability to resolve issues through deep understanding or interpretation of existing guidelines.

Please include your CV and a cover letter of no more than two pages.

**How to Apply**:
**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.