Team Leader

Location: Sydney, NSW, AU, 2000
- Req ID: 72530

**Team Leader - Family Dispute Resolution - Clerk Grade 5/6**
- Ongoing - Full Time - 35 hours per week and Talent Pool
- Clerk Grade 5/6 - $97,027 - $107,059 pa plus super and annual leave loading
- Location - Sydney

**About us**

Legal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 27 offices.

**About the role**

**In this role, you will lead and empower a Mediation Team at Legal Aid NSW**

Are you a passionate and experienced Team Leader in family dispute resolution? Legal Aid NSW is seeking a dynamic individual to supervise, lead, guide, develop, train, and monitor a team of Mediation Organisers. In this rewarding role, you will ensure the delivery of high-quality, client-focused mediation services, adhering to Legal Aid NSW policy and budget requirements.

**Your responsibilities will include**:

- **Team Leadership & Development**:Supervise, mentor, and empower a team of Mediation Organisers, fostering their professional growth and ensuring consistent delivery of exceptional service.
- **Team’s operational day to day HR Management**:Manage operational HR matters (leave, performance, recruitment etc).
- **Mediation Service Delivery**:Assess, administer, and organize mediation services across various areas, including Family Law, Care and Protection, Property matters, and other areas as defined by policy, guidelines, and delegations.
- **Strategic Contribution**:Contribute to the ongoing development of systems and practices for Legal Aid FDR. Leverage your operational experience and stakeholder connections to manage the development and allocation of team services.

**About you**

The successful applicant will be able to demonstrate sound skills and relevant experience in managing a team in a busy and demanding work environment, with team members working in different locations. Experience working in family law or dispute resolution would be an advantage.

You will be able to work collaboratively with management to achieve the stated goals and objectives of the FDR unit, while also providing appropriate and extensive support and guidance to all the members of your team.

**WHY YOU SHOULD JOIN LEGAL AID NSW**

**We are committed to diversity and inclusion**

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

**Other benefits of working with us**
- Work life balance - additional one week of leave per year
- You will have access to training, development and mentoring opportunities.
- We are an accredited Flex Ready certified employer and are recognised as leaders in flexible work.
- Flexible work arrangements, many of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.

**The essential requirements for this role**

You must:

- Be willing to do a Criminal Record Check and a Working with Children Check
- Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)

The Family Law Division have a number of roles where it is a statutory obligation for staff to hold a valid Working With Children Check. You will be required to provide your Working With Children Check details prior to commencement in any role requiring the check.

**How to apply**
- your resume (no more than 5 pages)
- cover letter (no more than 2 pages). In your cover letter, please address the following two questions:

- **Share examples of how your personal attributes, communication style, and management experience have contributed to successful team dynamics**
- **Share specific examples of your experience managing and supporting a team working across multiple locations, including remotely. What strategies did you use to maintain quality and productivity**

**Do you need help to apply?**

**Talent Pool**

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies in remote locations over the next 18 months.
- If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
- The Role Description sets out the responsibilities of the role.
- Working at Legal Aid NSW

**Application closes: Sunday 9 March 2025, 11:59pm