Work Integrated Learning Support Officer, Faculty

PRIMARY DETAIL
- Salary Package: HEW Level 6 ($88,589 - $97,787 p.a), plus 17% employer's superannuation and annual leave loading
- Appointment Type: Continuing, Full Time (35 hours per week)
- Location: Macquarie University, Wallumattagal campus (North Ryde)

THE ROLE

Further to Macquarie University’s strategic focus on Employability, the Faculty of Arts has a strategic commitment to graduating students in the areas of humanities, arts and social sciences who are work ready and multi-skilled. The Bachelor of Arts at Macquarie University has won the prestigious Australian Financial Review Award for the Employability category and students studying a Bachelor and Master of Planning undertake courses accredited by the Planning Institute of Australia. Furthermore, as one of the largest teacher education institutions in NSW, the Macquarie School of Education, is a renowned institution of choice for students working towards NESA Accreditation, receiving over 900 enrolments a year.

We are seeking to appoint an experienced and highly organised Work Integrated Learning Support Officer to coordinate and deliver high-quality support services and advice for student placements. Reporting to the Work Integrated Learning Team Leader, the position will play a key role in enhancing the learning experience for undergraduate and postgraduate students, including the delivery of Work Integrated Learning programmes for students within the Faculty of Arts.

You will be required to work collaboratively within the wider Work Integrated Learning Team, delivering a diverse range of services, including internships, student volunteering, and student placements within the Faculty of Arts. This is an exciting opportunity for further develop your professional services career in a higher education setting and to have an impact on diversifying and enhancing the learning experiences of Faculty of Arts students.

Key Accountabilities- Coordinate and deliver administrative support for placements across the Faculty of Arts educational courses, ensuring compliance with legislative and regulatory requirements (as appropriate)- Support the coordination of support services for work-integrated learning, internships, student volunteering, work placements and other programs (as relevant) within the faculty- In consultation with the Work Integrated Learning Team Leader, develop and support systems and processes that will ensure smooth delivery of placement activities for Faculty students, minimise risks and foster relationships with placement partners- Provide information and advice to students and staff about placements and WIL activities, including maintenance and update of placement-specific resources such as Student Handbooks- Contribute to risk management plans and responses to government legislative changes and/or external responses to health outbreaks (where relevant)- Work with relevant colleagues to ensure that students meet the requirements of their placement and/or WIL activity prior to commencement, including such things as compliance and setting-specific training modules, and report on compliance verification to relevant external bodies, including the use of any specific systems- Monitor the progress of students while on placements/WIL programs and ensure that student assessments have been completed in accordance with their course, where appropriate- Coordinate the incident response process to support students and educators, and act as a first point of contact for Fitness to Practice concerns (where relevant), ensuring prompt responses and escalation- Maintain systems and databases supporting placements/WIL- Contribute to the maintenance of key internal and external relationships, including new and existing partners and supervisors and any relevant external organisations to ensure the effective delivery of all placements/WIL- Ensure all relevant University policies and procedures, including ethics protocols, are followed and adhered to in the design of the activities and communications with placement partners.- Work with departments and schools, where appropriate, to promote opportunities for internships, WIL and volunteer students across the faculty- Work collaboratively with other areas of the University (such as the Shared Services Centre) to identify and implement opportunities for students and improvements to processes and procedures with a focus on continuous improvement to enhance and streamline the student experience- Provide support to the relevant Faculty committees as required- Comply with relevant professional standards and codes of ethics and EEO and WHS regulations

About You

You will have proven experience in coordinating student and work integrated learning programmes in a higher education or similar setting. You take pride in your exceptional customer service skills, including providing high-quality and timely advice and enjoy working within a collaborative team environment. With an eye for detail and process improvem