Administration Assistant

3 days ago

Spring Hill, Australia Employment Plus AU Full time

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
About the Role

We have an exciting full-time permanent opportunity for an Administration Assistant based in our Spring Hill (Queensland) office. You will be an integral member of a dynamic and passionate Queensland Property Team and will provide operational and administrative support to members of the Facilities Management department and broader Property group.

Key responsibilities:
Customer Support:

- Build relationships and support The Salvation Army front line
- Manage inbound calls received from internal 1300 number and outbound calls to internal TSA staff
- Resolve, manage and escalate property related issues.
- Coordination with the contractor and customer for maintenance tasks.

Admin Support:

- Processing of TSA internal work orders and invoices into the TSA Financial Management System and forwarding to Accounts Payable

Data Management:

- Monitoring and maintenance of compliance documents and escalating issues of non-compliance
- Maintenance of property related documentation

About You

Key capabilities:

- Preferred experience in facilities or property management
- Previous experience in call centre environments
- Proficient in the use of basic software systems
- Very good communication skills and ability to manage variable customer requests
- Demonstrated ability in the prioritisation of tasks
- Good numeracy and accuracy skills

Why work for us
- An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community
- An inclusive culture of dedicated, passionate, and professional team members
- Opportunity for career development
- Paid parental leave
- Employee Assistance Program - Independent confidential counselling service

How to Apply
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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