Learning and Development Specialist

Department: Language Service Operations
- Location: Parramatta, NSW, AU, 2150
- Custom Field 4: 78400

**Learning and Development Specialist**
- **Location**:8/56 Station St E, Parramatta NSW 2150
- **Employment type**:Temporary up to 30 June 2026 with a possibility of extension.
- **Grade**:7/8**:

- **Salary**:**$113,574 - $125,720pa plus employer contribution to superannuation and annual leave loading

**Your role**
- This is a fantastic opportunity for a Learning and Development Specialist to shape capability and performance across the organisation. The role is central to driving initiatives that enhance individual and team development, support strategic goals, and foster a culture of continuous learning. If you're passionate about creating engaging, results-focused development solutions, this position offers the chance to make a real and lasting impact.

**What you’ll do**
- As part of Language Services, you will contribute to the development and implementation of learning strategies that build capability across diverse teams. You’ll lead learning and capability needs analysis, and design, develop, and deliver targeted learning programs aligned with business priorities. You will also collaborate with key stakeholders to evaluate learning outcomes and continuously improve initiatives to meet evolving organisational needs.
- You’ll work as part of a supportive and collaborative team who value creativity and continuous improvement, in a dynamic environment that fosters open communication, shared purpose, and a strong sense of community.

**What we’re looking for**
- Design and deliver engaging learning programs across digital, face-to-face, and on-the-job formats using adult learning principles and instructional design methods to meet business objectives and service delivery needs.
- Administer Learning Management Systems (LMS) to develop, manage, and maintain digital learning content and environments, including the creation of instructional videos and up-to-date training resources.
- Conduct learning needs analysis and skills mapping using qualitative and quantitative methods, contributing to capability frameworks and strategic workforce and learning development planning.
- Demonstrate strong communication and stakeholder skills with a commitment to high-quality service and the ability to engage diverse audiences and evaluate learning effectiveness to drive improvements.
- Download the role description.

**What We Offer**
- We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

**We do work that really matters**

At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

**Are you ready to join us?**
- Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Can you describe a time you designed and delivered a learning program that needed to engage a diverse audience across both digital and face-to-face platforms? What approach did you take and what was the outcome
- Tell us about a situation where you identified a learning need through consultation and data analysis. How did you use this insight to develop a learning solution that aligned with organisational goals?

**Applications close at**11:59pm Thursday 6th November 2025

**Got a question?**
- Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**
- We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

**Other Information**
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.