Assistant Facilities Manager

JLL supports the Whole You, personally and professionally.
About the role
Based in Melbourne’s corporate office, manage and maintain clients leased premises. Remotely delegate maintenance processes across all properties, ensuring compliance with performance expectations. The role will assume overall responsibility to assist Account Lead with PO administration, site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk. The portfolio will include a mixture of commercial properties and distribution centres.

**Benefits**:
18 weeks paid parental leave for Primary Carer after 6 months of service
Private Health Insurance Discounts
Gym & Wellbeing Discounts
Employee assistance program
Health & Beauty Discounts
Novated Lease for EV Cars
Flexible Work Arrangements may be available
Work with cutting-edge facility management technologies and processes
**Key Responsibilities**:
Maintain effective communication with JLL team members while ensuring transparency in leasing and support services.
Serve as the key facilities contact for clients, proactively engaging with stakeholders across all organizational levels to meet expectations.
Manage vendors to ensure timely, budget-compliant service delivery following agreed client procurement guidelines and JLL best practices.
Oversee contracts for professional delivery at optimal costs, monitor contract expirations, initiate re-procurement when needed, and continuously assess value.
Monitor financial operations to meet or exceed targets, follow JLL Code of Ethics, adhere to financial processes, and participate in budgeting.
Uphold health and safety responsibilities to protect oneself, colleagues, and visitors by complying with guidelines, policies, and rules.
Implement and maintain site operations including building procedures, performance measures, and Critical Environment requirements while seeking continuous quality improvements.
Provide 24/7 emergency support, manage work orders, serve as second-in-command for critical sites, and perform site inspections and ad-hoc project management.
Implement and maintain JLL's Operational Risk Management program, including disaster recovery and business continuity plans.
Follow proper escalation and incident reporting procedures while adhering to JLL's business conduct guidelines, procedures, and strategies.
**What we are looking for**:
Proactive with a keen eye for detail and the ability to balance multiple priorities.
Possess a can-do attitude with proven ability to build and maintain relationships.
A strategic thinker who can deal with ambiguity and solve complex problems effectively.
Experience in facilities, property management, hospitality, or related field.
Knowledge of local occupational health and safety requirements.
Experience with critical facilities management.
Proficiency in vendor management for specialized services.
Technical understanding of property systems (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system).
Demonstrated ability to understand and interpret commercial contracts.
Strong budget management and financial analysis skills.
**What to expect from us**:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. T