Boutique Manager

3 days ago

Bondi, Australia Tigerlily Full time

Tigerlily is the only swim, occasion and resort wear brand that offers a complete holiday wardrobe designed with artistry for an adventure-seeker who lives for fun and freedom in an era where investing into experiences takes priority over all else. Founded 2000 in Sydney Australia, Tigerlily operates standalone retail boutiques throughout Australia.
- Our Values

**OPTIMISTIC**
- We feel empowered and empower others. Because optimism awakens confidence and confidence seizes and creates opportunities.
- **ADVENTUROUS**
- We dream big, with a playful mentality, and have fun. This speaks to our heart, mind and attitude, inspiring ourselves and others to explore and discover new experiences.**ETHICAL**
We consistently exercise respect for each other, those in our supply chain, and the environment, so that our customers can be secure in the knowledge that our behavior treats people and the planet well.

**BOUTIQUE MANAGER**

BONDI, NSW

Now, we're on the lookout for a trailblazer like you As a passionate and inspirational leader with a proven track record in the Boutique environment, your charisma will ignite the spirits of our team members. Your mission is to coach and inspire them to deliver extraordinary customer service, achieve impressive sales, and surpass our performance targets.

As a brand ambassador, you'll be the guardian of immaculate Visual Merchandising and team presentation standards. Leading by example, you'll foster a team of service experts, shaping them into the best versions of themselves.

**Qualifications & experience**
- Previous leadership experience
- Proven ability in consistently driving and achieving top line sales
- A charismatic leader with a focus on team culture
- Passionate about things Tigerlily
- Incredible customer service and selling skills
- Professional written and oral communication skills
- Hands-on experience from the stock room to the shop floor

**Tasks & responsibilities**
- Lead and inspire the team to deliver individual sales and KPI performance above company benchmark by driving exceptional customer service
- Review sales and KPIs on a daily basis to provide targeted strategies
- Ensure individual and store sales targets are met to maximise profitability
- Maintain high Visual Merchandising standards, including personal and team presentation, to enhance customer experience
- Provide targeted coaching and feedback to drive team performance in sales, operations and customer service.
- Motivate and inspire the team, providing recognition of high performance and monitoring team morale.

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