Assistant Store Manager

2 days ago

Bondi, Australia Tigerlily Full time

Tigerlily is the only swim, occasion and resort wear brand that offers a complete holiday wardrobe designed with artistry for an adventure-seeker who lives for fun and freedom in an era where investing into experiences takes priority over all else. Founded 2000 in Sydney Australia, Tigerlily operates standalone retail boutiques throughout Australia.
- Our Values

**OPTIMISTIC**
- We feel empowered and empower others. Because optimism awakens confidence and confidence seizes and creates opportunities.
- **ADVENTUROUS**
- We dream big, with a playful mentality, and have fun. This speaks to our heart, mind and attitude, inspiring ourselves and others to explore and discover new experiences.**ETHICAL**
We consistently exercise respect for each other, those in our supply chain, and the environment, so that our customers can be secure in the knowledge that our behavior treats people and the planet well.

**ASSISTANT STORE MANAGER**

BONDI, NSW

This role requires you to support the boutique manager with coaching and inspiring a team to deliver exceptional customer service, sales and KPI results. As a passionate brand ambassador, you will uphold immaculate Visual Merchandising and team presentation standards, whilst assisting the boutique manager with coaching and developing a team of service experts.
If you are a passionate, inspirational leader with proven results in a Boutique environment, we want to hear from you

**Qualifications & experience**
- Previous leadership experience
- Proven ability in consistently driving and achieving top line sales
- A charismatic leader with a focus on team culture
- Passionate about things Tigerlily
- Incredible customer service and selling skills
- Professional written and oral communication skills
- Hands-on experience from the stock room to the shop floor

**Tasks & responsibilities**
- Assisting the boutique manager to ensure all team members deliver individual sales and KPI performance above company benchmark by driving exceptional customer service.
- Review sales and KPIs on a daily basis to provide targeted strategies.
- Assist the boutique manager in providing targeted coaching and feedback to drive team performance in sales, operations and customer service.
- Assist with motivating and inspiring the team, providing recognition of high performance and monitoring team morale.

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