Team Lead

2 days ago

Richmond, Australia Peoplebank Full time

Location:
- Richmond- Job Type:
- Contract- Posted:
- 24 days ago- Contact:
- Tamara McMurtrie- Discipline:
- General IT
- Reference:
- 253972**About the Company**

We are currently recruiting for a Team Lead with Saleforce experience for a Government Client.

**About the role**

The ICT Team Lead will support the Client's Salesforce platform. As an ICT Team Lead, you will be responsible for leading a team of support specialists and managing day-to-day operations of the Salesforce system and the release management process. You will work closely with cross-functional teams to identify, troubleshoot and resolve Salesforce-related issues and provide continuous improvement to the platform.

**Responsibilities**
- Manage a team of support specialists, providing coaching and support to ensure high-quality service delivery.
- Manage and co-ordinate the backlog of incidents, bugs, change requests, and system enhancements across the breadth of the Salesforce platform.
- Execute all required ICT change management activities including creation of high-quality change records and release documentation, coordination of testing activities, sign-offs from various stakeholders and more.
- Develop and implement support processes and procedures to ensure consistent and efficient resolution of Salesforce-related issues.
- Collaborate with cross-functional teams to identify and prioritize bug fixes, system enhancements and upgrades.

**Skills and experience**
- Experience of at least 3-5 years in managing IT support operations, including managing teams.
- Experience working with cross-functional teams and managing stakeholder relationships, demonstrating excellent communication and interpersonal skills.
- Experience in developing and implementing support processes and procedures.
- Experience working with the Atlassian suite, specifically Jira, Confluence and Service Desk.
- Strong understanding of the Salesforce platform and its functionalities.

For more information or a confidential discussion, please contact Tamara on (03) 80807263 quoting reference 253972.
- Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply._

  • Algorithms Team Lead

    2 weeks ago

    Richmond, Australia BAE Systems Full time

    All Systems GO! Be part of the next generation of defence technology - Join an established team of highly experienced and technical professionals - Enjoy flexibility, engaging work and a culture that embraces diversity and open-mindedness At BAE Systems we are all systems go as we continue to drive innovation and seek passionate and talented people to join...

  • Software Team Lead

    1 week ago

    Richmond, Australia BAE Systems Full time

    All Systems GO! Be part of the next generation of Defence technology - Opportunity to join Australia's largest Defence company - Enjoy flexibility, engaging work and a culture that embraces diversity and open-mindedness At BAE Systems we are all systems go as we continue to drive innovation and seek passionate and talented people to join our business. We...

  • Technical Lead

    2 weeks ago

    Richmond, Australia REA Group Full time

    Lead a team of innovative and passionate engineers with our Proptrack business unit - Sustainability - We are certified carbon neutral and committed to reducing our impact on the environment. We're REA With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're...

  • Test Lead

    7 days ago

    Richmond, Victoria, Australia MECCA Brands Full time $120,000 - $180,000 per year

    The Role You Could PlayAt MECCA, quality is more than just a checkpoint - it's a mindset. As Test Lead, you'll be at the forefront of shaping how we deliver reliable, scalable, and customer-centric technology at speed. This role is central to strengthening our quality culture across Engineering, blending hands-on expertise with visionary leadership to raise...

  • Marketing Lead

    1 week ago

    Richmond, Australia Mecca Brands Pty Ltd Full time

    The Role You Could Play As a Marketing Lead, you are responsible for managing the end-to-end execution of omni-channel marketing initiatives across key category and brand initiatives, ensuring all activity ladders up to the broader MECCA category strategies and MECCA Brand DNA. You’ll own day-to-day brand relationships, lead key brand projects from brief...

  • Team Leader

    2 weeks ago

    Richmond, Australia Venturex Talent Group (Venturex Global PTY LTD) Full time $104,000 - $130,878 per year

    Are you an experienced Senior Property Manager ready to take the next step into leadership? Join a leading real estate brand in the Hawkesbury region and step into a Team Leader role where you'll manage a portfolio while mentoring and overseeing a small, dedicated team.About the Role:Manage your own small residential portfolio with the support of a skilled...

  • Technical Services Lead

    1 week ago

    Richmond, Australia Northrop Grumman Full time

    **Requisition ID**:R10142623**: - ** Category**: Engineering - ** Location**: Richmond, New South Wales, Australia | Amberley, Queensland, Australia+ 1 more - ** Citizenship required**: Australia Citizenship - ** Clearance Type**: Protected (Baseline) - ** Telecommute**: Yes-May consider hybrid teleworking for this position - ** Travel Required**: Yes, 10%...

  • Product Feasibility Lead

    1 week ago

    Richmond, Australia Australia Post Full time

    **Help us deliver a better tomorrow** Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Product Analytics Lead

    2 weeks ago

    Richmond, Australia REA Group Full time

    We're REA REA Group - is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. - With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here...

  • Product Analytics Lead

    1 week ago

    Richmond, Australia REA Group Full time

    We're REA REA Group - is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to...