Multicultural Health Liaison Officer

2 weeks ago

West Ipswich, Australia Queensland Government Full time

**About the role

The role of the Multicultural Health Liaison Officer is to advocate for and support culturally appropriate and equitable healthcare service delivery for the Multicultural / Culturally and Linguistically Diverse (CALD) consumers and community including humanitarian entrants and identify opportunities for improvement.

About you

Proven ability to work effectively with Multicultural and Culturally and Linguistically Diverse peoples (including patients, carers and communities) within a health-related context and having a clear understanding of cultures, protocols and health related procedures with demonstrated high-level knowledge of issues impacting culturally and linguistically diverse people.
Proven ability to communicate with individuals sensitively and appropriately from diverse cultural backgrounds while advocating on behalf of multicultural and CALD community.
Proven advocacy skills for equitable access to healthcare services for CALD patients, with the ability to mediate and resolve cross-cultural challenges.
Sound knowledge and understanding of health systems and health services with demonstrated ability or the ability to rapidly acquire skills in using health platforms and other technology systems relevant to the work area to enhance practice and decision support.
Proven ability to communicate effectively (both written and verbally), including preparing complex reports, and responding directly to concerns of staff, patients, carers and family members in an appropriate manner.
Sound knowledge of relevant I.T. systems for both patient specific information and relevant statistical data, inclusive of collection, collation and reporting towards improving health outcomes for the CALD community.
Ability to actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical behaviour.

Mandatory Requirements:
Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

About West Moreton Health

West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community - Follow this link

**Benefits**:
17.5% annual leave loading (Additional allowances/entitlements may apply)
12.75 % employer contribution to superannuation
Professional development
Salary sacrificing options
Wellness programs
Employee Assistance Service (EAS).

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

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