Merchant Product Specialist
6 days ago
Join the Better Big Bank to drive growth within our Merchant Partnerships Team
One of Australia's biggest banks - A top 100 ASX listed Company
Permanent role + benefits including learning programs & discounts on banking
About us
With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank. Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it.
We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart
Our time is now. We are challenging the status quo and we're excited about our future
About the role
The Merchant Partnerships Team helps drive growth within the Business Banking portfolio by giving business customers more reasons to choose and stay with Bendigo Bank. We work with key strategic partners to offer a range of services and solutions to our micro, small to medium and corporate customers, that are tailored to their industry and simplify the way they operate.
We collaborate with partners and internal stakeholders to develop and execute strategies to promote merchant solutions and generate sales across all channels.
Reporting to the Manager Merchant Acquisition in this role, you’ll get to:
Help to prepare product and acquisition strategies
Deliver written staff communications via the Beat and Business and Agribusiness Bulletins
Prepare sales and educational materials
Produce and analyse performance reporting
Define and document sales related processes
Create and deliver training modules
Assist with the implementation of new products
Contribute to other initiatives to support the management and performance of the Bank’s merchant offerings.
About you
Experience in the financial services industry with an emphasis on card and payment systems would be ideal.
Excellent written and verbal communication skills
Effective project and change management skills to drive and develop new capabilities
Time management skills, including the ability to prioritise work and meet deadlines
Strong engagement and a preparedness to make educated decisions and back own ability
Analytical and commercial acumen
Why us?
There's so much more to a career with Bendigo and Adelaide Bank than just banking.
Working with us opens the door to a whole lot more than a fee free account. Get real benefits, work life balance and flexibility. We offer various leave benefits as well as banking benefits which can you give cash back in your pocket, shopping discounts, novated leasing options and we can support financially if you wish completed further studies.
Bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.
Be quick to apply Applications will be reviewed as they are received and may close before the listed closing date.
It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.
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