Delivery Partners Compliance Specialist

**About the role**

At Team Global Express, we never stop. Our lives are spent in service to our customers - by road, air rail and sea. We’re in the business of delivering essential goods and supplies that keep shelves stocked, businesses thriving and even play a role in saving lives.

Our Subcontractor Delivery Partners play a critical role in delivering that service to our valued Customers. Reporting to the Delivery Partner Manager, the Compliance Officer is responsible for the effective engagement, onboarding and compliance tasks associated with Subcontractor management.

The position will demonstrate commitment to TGE values and seek to establish trusted partnerships with Subcontractor business partners, be they Owner Drivers, Fleet Operators or Subcontractor Agents.

We know our work matters, but the way we do it matters too. Our values guide our decision-making and how we work together; The Compliance Officer will ensure that all Subcontractor partners will be dutifully engaged to undertake the road transport task ensuring adherence to all compliance requirements including relevant State based Agreements.

**What you’ll do**
- Ensure the Australian Road Freight Subcontractor Agreement meets required standards
- Establish and maintain a professional relationship based on shared values, trust, transparency and partnership.
- Manage, monitor and review subcontractor compliance documentation in the TGE Contracts portal ensuring accuracy.
- Participate in regular cadence of performance review meetings, ensuring accurate records are maintained.
- Participation in event and incident investigation with Delivery Partner teams.
- Actively work with Subcontractors to provide guidance with regards to compliance evidence and activities.
- Ensure Contractor services are provided in keeping with relevant Freight Service Agreements.
- Generate reporting and business analytics with regards to Subcontractor compliance and performance.

**What you’ll bring**
- Understanding of Heavy Vehicle Legislation and Regulatory requirements in transport is required.
- Strong analytical skills and capability to analyse data and identify factors in service agreement gaps.
- Proven problem-solving ability with a solutions orientation.
- Familiarity with KPI’s and their use to monitor and manage.
- Strong professional acumen and communication skills.
- Natural leader able to build strong relationships at all levels and with key stakeholders.

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.