Call Centre Operator

3 days ago

Frenchs Forest, Australia Lumus Imaging Full time

**Date**:3 Jul 2025

**Location**: Frenchs Forest, New South Wales, AU, 2086

**Company**:Healius

**Job reference**: #15440

**Brand**:Lumus Imaging

**Location**: Frenchs Forest

**Work type**: Full Time (Permanent)

**About us**

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

**Join Our Call Center Team on the Northern Beaches**

Are you a customer-focused professional looking for a rewarding role in healthcare? We’re seeking dedicated individuals to join our dynamic call center team at Lumus Imaging on the Northern Beaches

**Why Join Us?** At Lumus Imaging, we pride ourselves on creating a supportive and collaborative environment where every team member plays a crucial role in delivering exceptional patient care. Here’s what you can expect:

- **A positive team culture** - Work alongside a friendly and supportive team.
- **Career development opportunities** - Enhance your skills and grow within the healthcare industry.
- **Employee benefits** - Enjoy retail discounts, novated car leasing, and corporate health insurance rates.
- **Work-life balance** - Flexible rosters with attractive shift penalties for after-hours and weekend shifts.

**Your Role at a Glance**: As a Call Center Representative, you will:

- Be the first point of contact for patients, ensuring a welcoming and seamless experience.
- Book medical exams and appointments with accuracy and efficiency.
- Provide clear, helpful information to patients and referrers.
- Manage patient records with precision and attention to detail.
- Assist with Medicare billing and other administrative tasks as needed.

**About You**: We’re looking for someone with:

- Previous experience in administration or customer service, ideally in healthcare.
- Strong communication and organizational skills.
- A genuine passion for patient care and a commitment to making a positive impact.
- Adaptability and flexibility to work across various shifts, including after-hours and weekends.

**Benefits and Wellbeing**

As part of working for Lumus Imaging, you will have access to a range of benefits including:

- **Benefits platform** - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
- **Fitness Passport**- Access top fitness centres & pools across Australia at a subsidised rate.
- **Corporate health insurance discounts**, banking benefits and novated leasing salary packaging.
- **Career growth and development opportunities** with access to a comprehensive library of online courses and learning paths via our e-learning platform.
- **Confidential health and well-being support**through our Employee Assistance Program, available to all employees and their family members.

**How To Apply

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