Implementation & Activation Associate Manager - Performance

Implementation & Activation Associate Manager - Performance - Job description

WPP AUNZ-Barangaroo NSW

This is a role at GroupM which is part of the WPP network.

**Salary**: $86,000 - $89,000 inclusive of superannuation

Location: Office location will be determined dependent on the right applicant, as we have offices based in Sydney, Melbourne, Adelaide, Perth and Brisbane

**About GroupM**

GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, EssenceMediacom, Wavemaker, GroupM Nexus, Acceleration and GOAT. With 1,000+ people based across Sydney, Melbourne, Brisbane, Adelaide and Perth, GroupM’s primary purpose is to maximize performance of WPP’s media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM’s focus is to deliver unrivalled advantage to its clients, stakeholders, and people. Combined with GroupM’s global scale, our media investment decisions—guided by brand safety, leading privacy principles and premium relationships— represent 1 out of 3 ads in the global marketplace. Through modern investment services, we put money against goals that move businesses forward.

**Implementation & Activation**
The Implementation & Activation team is responsible for delivering best-in-class implementation planning and activation for clients.

The scope of the Implementation & Activation team covers the Implementation Planning and Activation of all media channels and touchpoints, with a focus on delivering connected, audience-first client outputs. Within the team, we have some team members who work across all channels and both implementation planning & activation, and others who specialise and work across a more focused scope of work, (for example, Performance specialists who work across Social & Search). With our collective industry expertise, we navigate the ever-changing media landscape efficiently and effectively, fuelling growth for the brands we work with. Our commitment to transparency and accountability drives best-in-class results consistently. Leveraging our exceptional media relationships to keep our finger on the pulse of emerging opportunities.

**Role Outline**

**Key Relationships**
- Collaborating closely with internal teams
- Establishing strong relationships with relevant media, data, and technology partners
- Fostering deep trust and understanding with clients
- Contribute to great teamwork in your immediate team

**Your Responsibilities as Associate Manager**

Clients
- Help build on the agency's reputation for outstanding client service.
- Clear understanding of the in-scope services of your clients and the process for completing work above and beyond.
- Cultivate strong, trusted relationships with clients at a junior and intermediate level, as it relates to implementation planning & activation.
- Proactively recommend tactics and opportunities that resolve client challenges and objectives.

Product
- Bring innovation and creativity to the table, leveraging market insights
- Take the lead in delivering best in class campaigns, in line with all planned parameters, in an efficient, effective, compliant, and future facing way, in line with GroupM best practice.
- Lead the development and presentation of insightful and progressive post analysis reports. Engage with our media partners to expand your knowledge of the media landscape and understanding of core media principles.
- Engage with internal product teams across GroupM to ensure you have a robust understanding about their offerings and relevance to our clients and can clearly articulate the benefits of their inclusion.
- Responsible for ensuring all financial and compliance processes are followed by you and your direct reports, with 100% accuracy.
- Seek to find, communicate and implement improvements in all aspects of the role.
- When required, a strict adherence to activation commitments that have client contract association.
- Support the development of strong media plans that meet client objectives and KPIs.
- Dedicate time to self-learning through reading industry publications, research papers and online courses (including GroupM University and MFA)

People
- Provide clear guidance and instruction when teaching & helping others.
- Contribute to great teamwork with a supportive and positive attitude.
- Oversee workflow of direct reports, swiftly escalating issues as they arise.
- Motivate and empower direct reports to achieve individual, team and org goals.
- Conduct fortnightly 1:1s, annual Career Conversations and Performance Reviews with direct reports.
- Liaise with the People Team to resolve any team disputes to ensure a safe and productive team environment.
- Continuously champion company values to build strong and trusted connections, solution-oriented perspectives and demonstrate that you genuinely care for collective team su