Store Business Manager

5 days ago

South Yarra, Australia M.J. Bale Full time

**Introduction**:
M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
**Description**:
Store Business Manager (SBM) — Chapel Street
Lead. Coach. Grow.
We’re looking for a commercially savvy Store Business Manager to take ownership of our Chapel Street store. If you love building high-performing teams, delivering exceptional customer experiences, and driving results, this is your next move.
Why this role?
Take the reins of a high-profile location with strong foot traffic and a loyal local clientele
Lead, coach and develop a passionate team to exceed sales and service goals
**Own your business**: trade the floor, optimise rosters, manage stock, and elevate VM standards
Be supported with training, tools and real career pathways
A day in the life
**Lead the floor**: set the pace for premium service, styling and conversion
**Coach for impact**: onboard, train and performance-manage a team that loves winning together
**Drive results**: analyse KPIs, build action plans, and celebrate the wins
**Run operations**: rostering, cash/stock integrity, shrink control, compliance & WHS
**Own the brand moment**: maintain impeccable VM and champion omni-channel (Click & Collect, ship-from-store)
**Grow the community**: build local relationships and repeat business through authentic clienteling
**Skills and Experiences**:
About you
Proven experience as a Store/Business/Flagship Manager (or strong ASM stepping up) in fashion or premium retail
**A natural people leader**: inspires, sets clear expectations, gives feedback, and develops talent
Sales and KPI driven, with sharp commercial judgement and attention to detail
Confident with retail systems (POS/roster/inventory) and comfortable with reporting
Availability to work a rotating roster, including weekends (essential)
What’s in it for you
Competitive salary with monthly performance incentives
Staff discount and product perks
Structured leadership development and genuine career progression
Supportive, values-led culture where great work is recognised
Location & roster
Chapel Street (VIC) — full-time, on-site
Rotating roster including weekends and peak trade periods

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