Service Advisor

2 weeks ago

Joondalup, Australia Royal Automobile Club of WA Full time

RAC Auto Services is growing We have opportunities for experienced automotive Service Advisor to join our team at our flagship centre in Joondalup.

What can we offer you?
- Career development and learning opportunities
- Monday - Friday minimum 38 hours a week between _7:45am to 5.15pm_ and 4 hours on Saturdays
- Annual salary + Superannuation + Bonus Incentive Scheme + benefits + uniform
- Generous discounts on home, contents and car insurance, as well as member benefits and free roadside assistance
- An active social club plus hundreds of members only discounts

What will you be doing?
- Holistic approach to provide positive member experiences to meet needs and general enquiries.
- Providing quotes for repairs and services, offering appropriate recommendations for additional works.
- Preparing and completing repair orders.
- Ensuring member satisfaction (NPS) is achieved,
- Handling complaints and member dispute resolution in line with authority.
- Supporting the collaboration and achievement of team sales targets and conversion rates.
- Understanding revenue and profit targets.
- Providing site and mobile service administrative support including accountability of data entry, record maintenance, invoicing, receipting, part returns and correct allocation of part numbers on repair orders and invoicing.

What are we looking for?
This role suits motivated customer service, solution focussed individual, including:

- Outstanding professional customer relationship management including problem solving and conflict resolution skills
- Technical knowledge of automotive repairs and servicing - desirable
- Sound administrative/clerical skills
- High level verbal and written communication skills
- Effective teamwork skills and ability to develop positive workplace relationships
- Flexibility to travel and work between centres

Supporting Diversity & Inclusion

LI-LJ1

  • Service Advisor

    2 weeks ago

    Joondalup, Australia Royal Automobile Club of WA Full time

    We are currently seeking experienced Service Advisor with a passion for the automotive industry who are looking for a new challenge to join the team at RAC Auto Services in Joondalup. What can we offer you? - Monday - Friday - 38 hours a week and 4 hours on Saturdays with penalty rates (alternate/flexible) - Annual salary + Superannuation + Bonus Incentive...

  • Service Advisor

    2 weeks ago

    City Of Joondalup, Australia RAC WA Full time

    RAC WA Joondalup, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Service Advisor role at RAC WARAC WA Joondalup, Western Australia, Australia1 day ago Be among the first 25 applicantsJoin to apply for the Service Advisor role at RAC WAGet AI-powered advice on this job and more exclusive features.RAC Auto Services is...

  • Technical Advisor

    2 weeks ago

    Joondalup, Australia RAC Full time

    Technical Advisor (Automotive) **What's the role?** As an Automotive Technical Advisor, you will be the go-to expert, providing expert advice, troubleshooting, and guidance to members who need assistance with their vehicles. current and future motoring needs. - Build and maintain strong relationships with customers by delivering exceptional service and...

  • Elizabeth Arden Beauty Advisor

    6 days ago

    Joondalup, Australia Myer Full time

    **Job no**: 942419 **Work type**: Permanent / Part time **Location**: Joondalup **From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**. **Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re...

  • Technical Advisor

    1 week ago

    Joondalup, Australia Royal Automobile Club of WA Full time

    What's the role? As an Automotive Technical Advisor, you will be the go-to expert, providing expert advice, troubleshooting, and guidance to members who need assistance with their vehicles. current and future motoring needs. - Build and maintain strong relationships with customers by delivering exceptional service and support. - Stay updated with the latest...

  • Technical Advisor

    2 weeks ago

    Joondalup, Australia Royal Automobile Club of WA Full time

    What’s the role? - As an Automotive Technical Advisor, you will be the go-to expert, providing expert advice, troubleshooting, and guidance to members who need assistance with their vehicles. current and future motoring needs.Build and maintain strong relationships with customers by delivering exceptional service and support.- - Stay updated with the...

  • Service Centre Manager

    7 days ago

    Joondalup, Australia Royal Automobile Club of WA Full time

    RAC Auto Services is seeking a dedicated and experienced Service Centre Manager to lead their automotive service team in Joondalup. This is an exciting opportunity for someone with a background in the automotive industry who is passionate about delivering quality service, optimising operational performance, and supporting team development. What will you be...

  • Part Time Retail Sales Advisor Macpac Joondalup

    5 days ago

    Joondalup, Australia Macpac Full time

    **Casual and Part Time Sale Advisor Opportunities**: **About the job** Range of hours and flexible working arrangements available. Hours will be rostered across both weekdays and weekends. These positions reports to the Store Manager. Having experience with outdoor clothing and equipment is _preferred but not essential_... a passion for the outdoors or...

  • Learning Environments Advisor

    2 weeks ago

    Joondalup, Australia Edith Cowan University Full time

    ECU’s Centre for Learning and Teaching are seeking a motivated individual to work in the Learning Technologies and Innovations team. Under the direction of the Senior Learning Environments Advisor, this role provides leadership in delivering first-line support and resolving issues related to the Learning Management System (LMS) and associated teaching...

  • Industry Programs and Curriculum Advisor

    2 days ago

    Joondalup, Australia Edith Cowan University Full time

    Edith Cowan University (ECU) is a large multi-campus institution located in Western Australia (WA) with a strong reputation for excellence in teaching, research and state-of-the-art facilities. ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of...