
Customer Service Officer
1 day ago
Capital SMART is still leading the way in small to medium accident repair technology We’re proud of our strong partnerships and growth that continues to be enabled by our 1500 + team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.
Join us and you’ll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.
Our Leadership team is dedicated to your safety, success, and growth
**The Opportunity**:
We have an exciting opportunity for a Customer Service Officer to join the team at Archerfield. This is a Monday to Friday position from 8.00 am to 4.00 pm (38 hours per week)
You will be the first point of contact for our customers, providing up to date information about their repairs and instilling confidence that the customer has left their car in very capable hands. In addition to that, this role will include (but not be limited to:
**Role responsibilities**:
- Ensuring the environment is always customer friendly.
- Checking in all customers as they present for their assessment.
- Providing a caring and professional service during all customer interaction
- Managing the customer return to collect vehicle once repairs are completed and addressing any concerns.
**Does this sound like you?**
- Have previous experience in a customer facing, fast paced environment
- Strive to achieve a positive customer experience in every interaction
- Have high attention to detail
- Be organised and has exceptional time management skills
- Build rapport in person as well as over the phone
- Work well in a team
**Why join SMART?**
- Site initiated incentives, including BBQ lunches, gift cards, team dinners and events, end of year XMAS function, annual cash awards for our best performing individuals and teams.
- Career development and training, including I-Car training and assessment for Panel and Paint technicians.
- Referral bonus for recommending a friend to work with us - Up to $2000
- Annual performance-based reviews
- Free lunch once a week.
- Discounts on parts and tools.
- State of the art technology at your fingertips.
- The opportunity to access our facilities in order to complete repairs on your own vehicle.
- We promote from within, securing your future.
- Uniforms provided.
- More than 60 sites across Australia and New Zealand.
- Service awards.
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _
- No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._
**Together We Do It Right**
Video
-
Customer Service and Internal Sales
1 week ago
Archerfield, Australia Brisbane Refinish Supplies Full time**Brisbane Refinish Supplies** is a leading supplier to the automotive and industrial paint coatings markets in South East QLD. BRS is seeking an internal customer service person to join our Archerfield branch team. Reporting to the branch manager and directors, you will be responsible for providing professional customer service to inbound customer calls...
-
Customer Service
2 weeks ago
Archerfield, Australia Position Partners Full time**Role Overview** The Customer Service Officer - Service Centre is responsible for processing all service centre book-ins, quotes and invoicing as well as assisting colleagues with Rental and Sales enquiries over the counter and over the phone. The role will provide excellent customer service to all branch visitors and inbound phone calls. **The role will...
-
Customer Sales
22 hours ago
Archerfield, Australia Capral Full timePosition: Customer Sales & Service Coordinator (Non-Customer Facing Role) - Employment Type: Full-time (Monday - Friday) - Compensation: Competitive salary + Bonus Scheme + Benefits - Training: On-the-job training with a genuine career pathway About the Opportunity: We are excited to offer a fantastic opportunity for an experienced Customer Sales & Service...
-
Customer Service Van Sales Representative
2 weeks ago
Archerfield, Australia Valvoline Global Full time**Why Valvoline Global Operations?** At **Valvoline Global Operations**, we’re proud to be **The Original Motor Oil**, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of **Aramco**, one...
-
Customer Service Van Sales Representative
2 weeks ago
Archerfield, Australia Valvoline Global Full time**Why Valvoline Global Operations?** At **Valvoline Global Operations**, we’re proud to be **The Original Motor Oil**, but we’ve never rested on being first. Founded in 1866, we introduced the world’s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of **Aramco**, one...
-
Customer Service Van Sales Representative
2 weeks ago
Archerfield, Australia Valvoline Global Full time**Why Valvoline Global Operations?** Valvoline Global is a worldwide leader in automotive and industrial solutions, creating future-ready products and best-in-class services for partners around the globe. Established in 1866, we introduced the world’s first branded motor oil, claiming our position as The Original Motor Oil. As an affiliate of Aramco, one...
-
Procurement Officer
1 day ago
Archerfield, Australia Labourforce Full timeASAP Start - Quick recruitment processes! - Long term position with the ability to progress - Be at the ground floor of a growing organisation Labourforce is proud to partner with a company located in Archerfield, who are well known in their industry. They have both longstanding relationships with the customers they deal with, as well as continual growth in...
-
15271i Administration Officer
1 week ago
Archerfield, Australia Top Office Group Full timeA temporary opportunity has become available with a highly reputable company specialising in diesel parts and servicing. Based at their head office you will be part of a longstanding business supplying and supporting mining, marine, industrial, construction, agriculture and transport industries. We are seeking an experienced administrator to assist a team...
-
Office Administrator
7 days ago
Archerfield, Australia Page Personnel Full timeImmediate start - Potential to go Permanent **About Our Client**: Our client is an electronics design company based on Brisbane's South side who are looking to add to a growing team. - General administration duties. - Manage incoming calls and customers. - Taking client orders. - Managing and preparing customer orders, freight, and shipping documents. -...
-
Equipment Officer
1 week ago
Archerfield, Australia Haynes Group Full timeHaynes Group is part of a large family of companies, and we pride ourselves on the fact that we can offer solutions to our customers. We believe that people do amazing things and surround ourselves with people who are as committed as us to providing a safe and highly productive working environment for our employees. Haynes are currently seeking an...