Chapter Lead

Chapter Lead - Controls Analytics

Business Bank (BB) secures and enhances the financial wellbeing of people, businesses and communities, particularly CBA's small and medium sized enterprise clients, including those in rural and regional areas, as well as the needs of CBA's online trading, broking customers.

BB Customer, Risk & Automation sit within the wider Analytics, Data, and Decision Science (ADDS) team, part of Customer, Channels and Data (CCD) in BB.

**Your Responsibilities**:

- Lead, mentor and develop a team of analysts to achieve high performance and professional growth
- Working collaboratively in cross-functional Scrum teams with Product, Analytics and BB Chief Control Office colleagues, you will be responsible for leveraging the Group's data assets to deliver analytical control processes and procedures
- Ensure the accuracy and integrity of BB data, identifying and mitigating risks
- You will deliver to deadlines by managing multiple priorities in a fast-paced, agile environment
- Monitor and report on the progress of control activities, providing regular updates to senior management
- Ensure all control activities comply with internal policies, procedures and regulatory requirements
- Using advanced business acumen, you will translate complex business requirements and objectives into technical briefings to implement effective analytical control strategies and solutions
- Develop and implement best practices and process improvements to enhance the efficiency and effectiveness of the analytical control function
- Stay up-to-date with industry trends and regulatory changes, ensuring compliance with relevant standards

**Your skills and experience**:
**Key skills**:

- **Risk Mindset** - All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks;
- **Data & Analytics -**Advanced analytical, numerate and logical reasoning skills, with extensive relevant experience in using complex data and analytics to drive business results;
- **Stakeholder Management** - Demonstrated ability to translate complex concepts into simplified stakeholder key messages and present to senior leaders;
- **Commercial acumen** - Ability to plan and manage multiple time critical projects with an understanding of business value, effective prioritisation and decision making;
**Required experience**:

- Minimum 4+ years in Data Analytics or similar experience (e.g. actuary, pricing, or credit risk);
- Proficient in SQL / R / Python / GitHub, Excel and PowerPoint;
- Knowledge and experience in Banking (customers, products, systems, processes) is preferred;
- Experience with Agile tools and methologies is preferred;
- Extensive experience in using data driven analytics to develop dashboards, insights and recommendations;
- Ability to understand complex problems and take a structured approach using data-driven insights to solve;
- Degree in relevant discipline (Actuarial, Statistics, Maths, Economics, Engineering or Sciences).

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in the office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

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Advertising End Date: 07/08/2024

Job ID REQ215118