Cyber Defense Incident Manager
2 days ago
**Description**
General information:
**Responsibilities**:
- Cyber Security Incident Response Process: Primary point of contact to drive security incidents. Interact with both technical and business stakeholders, establish, and maintain exchange of information. Responsible to drive incident response service delivery end-to-end, from evaluation to resolution/lessons learned.
- Technical Incident handling: Drive the technical resolution of an incident end-to-end: Identify stakeholders, actively manage the exchange of information, perform escalations where necessary. Responsible for execution and close-out of assigned incidents.
- Business interaction: Identify and manage necessary business involvement: Identify stakeholders, manage information exchange, prepare, and deliver reporting as needed. Provide business perspective to business stakeholders up to C-Level.
- Security Operations: Interact with other CDC services to improve overall security posture: Develop and deliver recovery plans, Support risk analysis, lessons learned/improvement activities.
- Continuous Improvement: Participate in the further development of the incident response service led by the CDC lead: Identify areas for improvement and support implementation.
- Governance: Support Hitachi Energy’s IT Risk Management Processes & Services. Responsible for execution of actions for assigned tasks in IS processes according to agreed RACIs and specification.
Your background:
- 5+ years' experience in handling security incidents
- 3+ years' experience in managing IT processes/technologies/projects
- Experience in the corporate level of large, global organizations
- Self-organized, ability to work in complex environment and to priorities efficiently under high workload
- Experience of working & managing vendors, 3rd parties' stakeholders
- Experience in Computer Networking Systems and security control mechanisms
- Good exposure to security tools like ServiceNow, Azure Security Center, Defender etc.
- Experience to operate in an international environment; No travel required
- Experience in interacting with third party providers with internal teams to resolve & close security incidents
- Experience with relevant Frameworks and Security Standards (NIST, ISO, )
- Efficient communication both within the IS environment and to the Business level.
- Relevant Information Security Certifications (CISSP etc.) is preferable.
- Fluency in verbal English and excellent English writing skills are essential.
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