Gaz - Aps4 - Act - Administrative Support Officer

**Contact**: hiringManagerName **Phone**: 02 6196 0259
**Period of Vacancy**:Ongoing
**Number of Vacancies**:Several

**Who can apply**:
Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community.

**About the Department of Home Affairs**:
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The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure.

The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia's frontline border law enforcement agency and Australia's customs service. The Australian Border Force's mission is to protect Australia's border and facilitate the legitimate movement of people and goods across it.

**Overview of Branch**

The **Sourcing & Vendor Management Branch (SVMB)** provides expertise to ICT and non-ICT capability areas in regard to the ongoing identification and management of key relationships with vendors, delivery partners, service providers and partner agencies. The SVMB is a centre of excellence for sourcing and procurement, and subsequent contract management activities. SVMB prides itself on building strategic partnerships with panel providers and ensuring effective delivery of critical services to support the Portfolio.

**Overview of Section**

The Procurement and Panel Management Section provides centralised major capability sourcing assistance, resources and commercial management. It provides in-house procurement related enabling services to assist in delivering the Department’s outcomes, minimize procurement risks and maintain the integrity of the procurement process. The Procurement and Panel Management Section is responsible for providing specialist, end to end procurement services for ICT related procurement

**About the role**:
There are several exciting opportunities at the APS4 level in the Procurement & Panel Management Section of the Sourcing & Vendor Management Branch in Major Capability Division. The roles involve providing administration support to the software, hardware, ICT services and contract management teams. You will also be provided learning and development opportunities to grow your skills in an ICT procurement environment at Home Affairs.
- Strong communication skills, both oral and written
- Ability to work with a high degree of accuracy and attention to detail
- Strong problem solving skills
- Ability to work flexibly within the team to manage work priorities including meeting conflicting deadlines
- Proven ability to maintain a positive team environment and to build effective working relationships with a range of stakeholders
- A passion for exploring and implementing innovative ideas
- Strong Customer Service skills.

**Specific duties/responsibilities**:
The various Administrative Support Officer positions will be located within the Procurement & Panel Management Section and will cover a broad range of tasks including administration support for the software, hardware, ICT services and contract management teams. Specific duties will include, but are not limited to:

- Assist with managing the group mailbox, including records management and coordination of communication
- Assist in the provision of procurement activities and basic contract management
- Build and maintain productive working relationships across the internal and external networks
- Collaboratively work to negotiate and resolve issues and disputes, escalating as required
- Perform secretariat function activities such as prepare agendas and meeting material. Record meeting minutes, outcomes and decisions for internal and external meetings as well as committees and forums.

**Role requirements/qualifications**:

- Strong attention to detail, writing skills and organisation and prioritisation skills
- Confidently present messages in a clear, concise manner
- Sound communication skills and rational analytical skills
- Strong time management to ensure compliance timelines and targets are achieved
- Act professionally at all times and operates within the boundaries of organisational processes and legal constraints
- Understands and supports the work environment and contributes to the development of plans, strategies and team goals
- Identifies problems and works independently and as a team to resolve them
- Works collaboratively and operates as an effective team member
- Competency in Microsoft Word and Excel.

**Applicant response**:
Please prepare a