Investigation Officer

2 days ago

Canberra, Australia Ampersand Full time

**5 Month Contract + possibility of extension**

**Pay: $44.34 - $47.78 / hour + super**

**Hours of work: 36.75 / week**

We are seeking a highly motivated investigation officer to work collaboratively within a team environment. The successful applicant will undertake assessment and investigation of notifications and complaints to Childrens Education and Care Assurance (CECA) under the Education and Care Services National Law Act 2010 (National Law) and the Children and Young People Act 2008 (CYP Act).

The position will operate in combination of flexible work environment, with some work able you be completed from home.

**WHAT YOU WILL DO**:

- Assess and investigate notifications and complaints made to CECA pursuant to the National Law and the CYP Act.
- Conduct investigations, interview relevant parties, draft witness statements and correspondence relevant to investigations.
- Document evidence in investigations of notifications and complaints in accordance with record management requirements.
- Provide comprehensive and sound reports and recommendations for Triage and Case management committee and corresponding compliance actions.
- Demonstrate a professional, proactive, accurate, efficient and confidential customer focused services to wide range of internal and external stakeholders

**Professional / Technical Skills and Knowledge**
- Proven experience in conducting investigations, monitoring activities in a regulatory framework and analysing complex matters in an investigation framework.
- Well-developed written skills including the development of written reports, administrative decisions, statutory actions and general correspondence.
- Ability to manage a diverse, high-volume caseload and the ability to plan and prioritise work to meet agreed deadlines and organisational requirements.
- Demonstrate proficiency in technology and computer skills and the ability to learn operating systems efficiently and effectively.

**Compliance Requirements / Qualifications**
- Highly desirable qualifications in investigations, a relevant discipline or equivalent experience required.
- A current driver’s licence.
- Prior to commencing in this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 will be required.

For more information, please

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