Family Response Facilitator

**The Role**

Our Family and Child Connect program has an opportunity for a motivated and passionate Family Response Facilitator to join the team. Located in Caboolture this role will be Fixed Term Full-time contract for 6 months with the potential of extension to a permanent role.

FaCC are local, community-based services that help families to care for and protect their children at home, by connecting them to the right services at the right time. Broadly, the FaCC will:

- Assess the information they receive with a focus on the safety and protection of the children in the family
- Provide advice where appropriate
- Make contact with the family to discuss the concerns
- Assess the type and level of support required
- Refer the family to services to assist them, including Intensive Family Support services

This position offers a competitive hourly rate of $41.52 to $44.68 plus superannuation $82,044 to $88,288 per annum pro rata (dependent on qualifications and experience). You will also have the opportunity to increase your take-home pay by salary sacrificing and other benefits (more information below).

**To be eligible for this position you will require**:

- 3 or 4 year tertiary qualification in Child Protection, Human Services, Social Work, Psychology or related discipline.
- It is desirable if you have previous experience working effectively across a range of service providers, both government and non-government, to negotiate high quality service provision to families who have complex issues.
- You will hold a Provisional Green (P2) or Open Driver Licence.
- A positive notice in the Working with Children Check (Blue Card) and the ability to obtain any other legislatively required personal history screening as required.
- Evidence of current vaccination against Whooping Cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure.

**Why choose to work at Mercy?**

Mercy Community appreciates the important work that each person contributes to the success of our programs and services. Being part of the Mercy team, means you have access to some fantastic benefits, such as we:

- Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need - saving you up to $144 if you need both cards
- Provide you and your immediate family free, professional and confidential counselling services. This includes specialised First Nations counsellors.
- Provide the opportunity to increase your take home pay through the use of salary sacrificing and other packaging benefits -up to $18,550 per annum is available to take advantage of
- Provide access to novated leases for a vehicle to help reduce your taxable income.

Depending on your role, you may also be eligible:

- For annual influenza and/or other vaccination reimbursements
- To receive pay bonus’ of $500 for successful employee referrals
- To cash out or purchase annual leave and to
- take advantage of extra leave entitlements

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to plenty of other career pathways and opportunities in the broader Family and Young People programs, or in other programs and services across Mercy.

**About Us**

Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment. We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities. Please visit our website to find out more about our dedicated team and the work we do.

**Next Steps**
- Mercy is committed to Safeguarding - taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need._