Inbound Internal Sales/customer Service

2 days ago

Hawthorn, Australia myhome Full time

Are you a motivated and enthusiastic person looking for the right company to be a part of? We need an internal sales/customer service superstar who will get the job done. A full time role and an attractive package and a career path are available to the right person.

**About you**

You will be a confident, personable and organised individual, who has worked in phone sales and have been successful in setting appointments for field representatives. You’ll be a good listener and a great communicator. Ideally you’ll have experience in the workforce and be competent in dealing with customers who are looking for premium level service. If you are the right person for this role, you will have high standards, a professional attitude and describe yourself as being charismatic and effective. In addition, you will possess a passion for doing things the right way. You will consider every interaction with a client or a prospect as an opportunity for excellent customer service and a chance to, ‘Blow them away,’ with how good you are.

To be considered for this role, you’ll have excellent computer skills, and immaculate written and verbal communication skills. You will have a track record of hitting your sales numbers and enjoy the thrill of the sale.

**About the role**

This role is full time, 5 days per week. On a day-to-day basis, you’ll have several key roles:

- Inbound sales - managing incoming sales calls, and either selling over the phone or making appointments for our field representatives. There will be a smaller percentage of outbound sales calls, but these are going to be to prequalified leads or existing customers.
- Liasing with field sales - booking appointments and helping them with administration.
- General Admin - data entry, and preparation of documents and reports.
- Marketing - Assisting in coordinating the marketing initiatives of the business, and be flexible to do whatever might be required

**About us**

Myhome is a well-established Australian company with over 10 years experience in premium domestic cleaning services, and a reputation for delivering the highest standards. We have thousands of satisfied customers who come back to us time and again for repeat services. Our comprehensive range of services includes specialist options or standard services such as regular cleaning, one-off spring cleaning, carpet cleaning and window cleaning. Our services are tailored to our customer’s individual needs, and we supply all our own specialist equipment. Our priority is customer satisfaction, which means if they’re not 100% happy with the standard of service they have received we will go and do the service again, completely free of charge - guaranteed.

Working with us, you’ll be keen to learn, grow and enjoy a satisfying career with above average remuneration and the potential for perks like the use of a company vehicle.

**Salary**: $75,000.00 - $90,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

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