Public Trust Officers

About the role Imagine starting your day with a sense of purpose, knowing your work creates a meaningful difference. As a Public Trust Officer (PTO), you're not just managing cases; you're fostering positive relationships, contributing to change processes, and enhancing the overall customer experience. It's a journey where your skills are a lifeline for...

Key Responsibilities - Manage a work unit within the regional office structure, monitoring and supervising the performance and key activities of other staff members to ensure that goals and objectives are successfully met. - Review documents and provide advice and support with regard to file management, complex cases and customer enquiries including those...

About the roleThe Principal Public Trust Officer position is located within the Customer Financial Services Program. The Customer Financial Services Program is responsible for the provision of services to support the organisation in relation to customer financial and investment related processes and the delivery of Charitable Trusts and Trustee Services...

Join the Queensland Public Trustee (QPT) as a Principal Public Trust Officer in the Charitable and Statutory Trusts unit where you will lead a team dedicated to delivering exceptional customer-focused trust management. In this role, you'll oversee complex case management, mentor and develop staff, and ensure compliance with legislative standards. Use your...

We are seeking a client focussed Accounts Officer to join our Financial Services Customer team. An exciting permanent opportunity, to work within a team providing services to the Public Trustee, the executive leadership team and staff to support decision-making, advance accountability and deliver high-quality services. About the role (for more role...

The Public Trustee has a permanent and temporary opportunity available for a Disability Support Officer. This is a unique consultancy role that provides information and recommendations to ensure appropriate financial decisions are made on behalf of our customers in relation to disability matters. This includes advice on financial decisions related to medical...

About the role As a Principal Policy and Legislation Officer, you will provide strategic guidance and deliver impactful policy and legislative solutions that drive the Queensland Public Trustee's (QPT) vision. Acting as a trusted advisor to executive leaders, you'll offer insightful advice on legislative reforms, strategic policy matters, emerging issues,...

As Administration Officer, you will be responsible for providing high-quality confidential, administrative, and executive support to the Financial Services division. The position is a permanent role and based in Brisbane Head office. **Your key responsibilities include**: - Provide confidential secretarial support including diary and calendar management...

About the role Our Strategy and Governance (S&G) division plays a crucial role in ensuring the success of our strategic initiatives, governance, policy, engagement, and advisory services at Queensland Public Trustee (QPT). S&G is responsible for a wide range of services across QPT, assisting Board of Management in prioritising approach, strategy, programs...

Customer Administrative Officers deliver a high quality administration, telephone and reception service to customers, service providers and members of the public by maintaining a welcoming and professional manner. Customer Administrative Officers are often the first point of contact for customers, either by phone or in person, and provide high level customer...