Administration and Account Support Specialist

**About oOh**:
oOh is a leading operator in Australia and New Zealand’s fast-growing Out Of Home advertising industry and our purpose is to make public spaces better We create deep engagement between people and brands through Unmissable location-based media solutions that inform, entertain and inspire. Our network is unparalleled, with a diverse portfolio of 37,000 classic and digital signs across roadside, retail, airport and place-based media offering in CBD office towers, cafés, fitness venues, bars and universities.

**Our Culture**:
Discover an organisation united by passion, respect, and imagination where you'll find rewarding opportunities, diverse experiences and an amazing culture. With 900+ professionals dispersed across Australia and New Zealand, we’re proud collaborators. You'll have the opportunity to work with talented and dedicated colleagues, while developing and expanding your career. In a community as diverse as ours, everyone here has an impact. You’re encouraged to be bold and brave, to push the boundaries, to celebrate wins and also to learn from mistakes which is integral to innovation. Become part of a fun, open family that’s unified and motivated by common goals and determination. You’re supported and encouraged at oOh. There’s always someone to help you when you need it.

**The role**:
An opportunity has arisen to join our Commercial & Product team in an Administration and Account Support capacity Working within our Fly Commercial team, you will be a key contact point for our airport client partnerships and also provide internal administrative support for a wide range of stakeholder groups. You will also:

- Answer any queries or concerns from airport partners, ensuring SLAs and contractual obligations are met, providing regular reporting and updates
- Work closely with our internal stakeholder groups to address day-to-day requests from sales, operations (airport approvals)
- Manage Fly collateral and system management on behalf of the Fly team
- Collate monthly reports, analyse data and provide commentary and recommendations
- Administration: Collate passenger numbers, communicate data and statistics to sales team, ensuring systems and maps are updated, managing airport partner bookings and general administration.
- First point of contact for all sales related queries.

Based in our brand-new North Sydney offices, overlooking Sydney harbour, you’ll join a close knit team who are passionate about providing outstanding service and results to clients. You’ll have the opportunity to learn from the best in the industry, and be nurtured and supported by your team and manager.

**The Experience**:
You’ll have a background in front line customer service or sales support, be commercially minded and be able to decipher business contracts and documentation (a background in contracts administration, paralegal or administrative work is favourable). To set you up for success in this role you will also:

- Be a strong communicator and an expert collaborator who can bring together cross-functional teams to achieve outcomes.
- Be meticulous with an eye for detail and be able to prioritise your tasks effectively.
- Possess intermediate MS Office (Word/Excel/Outlook/PPT).
- Have exceptional time management and organisational skills with the ability to work within tight deadlines.
- Be a dedicated team player who thrives on pro-activity and is enthusiastic with a can-do attitude

**oOh Benefits**:

- Whether you’re in the office, or working from home, you’ll have the opportunity to work in a truly flexible capacity in an environment where you can bring your best self.
- Camaraderie comes first at oOh and you’ll work in a collaborative, fun, creative team and a culture that fosters growth and belonging. Our exciting social calendar allows our teams to build deep connection.
- Strive for your best self - Internal and external training plus structured and defined career paths
- Purchase additional annual leave, inclusive paid parental leave policy that supports all parents and carers, 2 paid days/yr community service and volunteering leave
- Free EAP confidential counselling and mental health support
- Active Reward and Recognition Program for peer-to-peer kudos
- Novated leasing, discounted gym membership

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