Inwards & Dispatch Coordinator (Road)

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

Inwards & Dispatch Coordinator - Laverton North VIC

Job Description / The Role Are you an organised and detail-oriented individual with a passion for logistics and customer service. Toll is seeking an Inwards & Dispatch Coordinator professional to join our dynamic team. In this role, you’ll play a key part in managing the flow of transport operations to enable the collections and distribution of all transport loads, ensuring smooth unloading and dehire of containers, pallet control and providing exceptional service to both internal and external customers.

Key Responsibilities:
- Manage daily transport operations, including listing containers, tracking incoming and outgoing shipments, and overseeing unloading processes.- Ensure all necessary documentation for container movements, invoices, and shipping details, are accurately prepared and processed.- Induct new drivers, provide them with the necessary training, and ensure they are directed to the correct work areas.- Maintain and update container registers and ensure timely dehire of containers.- Communicate with external container carriers, transport companies, and internal teams to ensure smooth and efficient workflows.- Generate required paperwork for deliveries and pickups, and ensure all regulatory requirements are met.- Oversee pallet control services, ensuring all pallets are accounted for and returned.

What you’ll need to succeed:
- Familiarity with Warehouse Management Systems (WMS) and RF-based systems.- Strong organisational, customer service, and communication skills.- Ability to handle multiple tasks and meet deadlines efficiently.- Knowledge of vehicle loading capacities and distribution processes.- Strong attention to detail and a commitment to maintaining accuracy in all tasks.- Proactive with the ability to resolve issues and make decisions quickly.- Excellent time management skills and the ability to work independently.- A results-driven, customer-focused approach to work.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.