Account Executive

16 hours ago

Docklands, Australia Marsh Full time

We are seeking a talented individual to join our **Account Executive **team at **Marsh**. This role will be based either in **Melbourne **or **Sydney **office. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will provide professional advisory support to a portfolio of large to medium-sized accounts, ensuring high-quality customer service is always provided while working closely with a Principal & National Manager on group purchasing and servicing of clients across the Motor and Retail space.

**We will count on you to**:

- Meet and exceed service standards agreed in the client’s service agreement.
- Consistently meet and exceed revenue and expense budgets; develop and maintain effective long-term relationships with key client decision makers and frequently monitor political, management and other changes within the client organisations to preserve and protect the Company's relationship with the client.
- Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards (Client First Principles).
- Implement successful account retention and defence strategies.
- Maintain an awareness of all large and potentially complicated claim-related matters and assist claims personnel in the negotiation of equitable claim settlements on behalf of clients.
- Engage with and manage all internal stakeholders in delivering ‘all of Marsh’ to your client base.

**What you need to have**:

- Demonstrated experience in a similar role - broking or underwriting.
- Clear and effective communication skills.
- Developed negotiation skills.
- Ability to work autonomously within a multi-skilled team.
- Ability to work under pressure, prioritise workload, meet deadlines, and possess good time management skills.

**What makes you stand out**:

- Tier 1 qualification.
- Diploma of Financial Services (Insurance Broking).

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

**About Marsh**:
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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