Library Technology Support Officer

1 week ago

Melbourne, Australia City of Monash Full time

**Job no**: 495178
**Categories**: Government and Defence
Permanent Full Time Opportunity (35 hours per week)
Salary from from $69,018 per annum + Superannuation
Based at Oakleigh Library with the opportunity to work at other City of Monash locations
**Applications close**: 9 October 2024
City of Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic center of Melbourne.
Our library aims to encourage lifelong learning, increase literacy and build strong, resilient communities.
About the Position
As the Library Technology Support Officer your key responsibility is to provide excellent customer service and to supervise, lead and motivate the frontline line circulation team at Oakleigh Library.
The incumbent will also work as part of the library technology team providing training and support to library staff with the use of equipment and technology and assisting with IT troubleshooting in branches.
Skills and Experience
Demonstrated commitment to customer service excellence, including the ability to deal with difficult customers
Ability to work independently and as a part of a team
Ability to liaise effectively with community groups; council staff and other external agencies
Well-developed verbal and written communication skills
**Requirements**:
A current and valid Victorian Drivers License
Working with Children Check (Employee)
Satisfactory National Police Check
Other pre-employment checks may be required depending on the role requirements
All applicants are required to be legally entitled to work in Australia

**Benefits**:
As a City of Monash employee, your personal and professional development is a key focus. You will have access to:
Vibrant health and well-being programs
Employee Assistance Program for you and your family
Supportive and accessible management
Flexible working arrangements
Training and development opportunities
Discounted gym memberships at our Active Monash Recreation Centers
Please submit your CV along with a cover letter outlining your experience and how it relates to the role.
Applications close Wednesday 9 October 2024 at 11:55pm.
Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.
We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.

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