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Vendor and Licensing Service Owner

3 weeks ago

Brisbane, Australia Arrow Energy Full time

To define and support the operationalisation of the ICT vendor governance framework to deliver intended ICT service outcomes.
- **Salary + Super + incentive scheme + employee benefits**:

- **Brisbane, Australia**:

- **Flexible hybrid WFH / Office arrangement**

**About Us**

Arrow Energy is a Queensland-based producer of natural gas to power homes, business, and industries as part of the global energy transition

Our Surat Gas Project is a 27-year project that will have the capability to produce enough natural gas to power the equivalent of more than four million homes every day.

The energy we produce supplies the East Coast market and beyond, and is essential for heating and cooling homes, for hot water, and generating electricity.

Arrow is a joint venture of two of the world’s largest oil and gas companies - Shell and PetroChina.

**Our Culture**

At Arrow, safety is our highest priority and our values - **respect**, **lead, own, solve and integrate**- underpin everything we do.

At Arrow, everyone belongs. We have a high performance culture that celebrates diversity and inclusivity, as one of our key foundations. We believe that enabling people to bring their whole selves to work creates a thriving and successful culture.

**You will be Rewarded**

We recruit talented and motivated people who are passionate about contributing to our journey.

Your appointment will be met with ongoing training and development opportunities, to ensure your greatest potential is realised.

**Our Benefits**:

- An attractive remuneration package
- Annual incentive scheme based on company & individual performance
- Flexible working arrangements - combine work from anywhere and the office with flexible start and finish times
- Ongoing learning and professional development opportunities
- Indigenous support network, ‘Bundagadan’, offering mentoring, workshops and coaching opportunities
- Employee Benefits Program - $3000 per year to cover insurances/electricity rebates
- Novated leasing, corporate discount programs, lifestyle benefit, specialist health care service access, annual flu shot & skin check and Employee Assistance Program
- Gender neutral leave policies, including paid primary and secondary carers’ leave
- Bonus 5 days annual leave awarded at 5 year anniversary

We have a high-performance culture that embraces diversity and rewards quality work.

To meet our growing demands, we are looking for a **Vendor and Licensing Service Owner** to join our team.

**The Role**:Reporting to the**Business Systems & Improvements Manager**,**purpose of the role is to**define and support the operationalisation of the ICT vendor governance framework to deliver intended ICT service outcomes. Govern ICT licenses to maximise value from ICT license investments, optimise license spend, and manage licensing risks.

This is a Brisbane based position and will require occasional travel to our field operations as required, with plenty of notice.

**In addition, you will**:

- Demonstrate a personal commitment to consistently role model Arrow’s values, code of conduct, safety and the environment.
- Establish positive and productive working relationships with key stakeholders.
- Model inclusive behaviours to create a safe environment where different views and perspectives are encouraged and valued.
- Develop, through a collaborative approach the ICT Vendor Governance framework for the integrated delivery of ICT services to protect and optimise value for Arrow.
- Support ICT Service Owners in the implementation and execution of the Vendor Governance framework to enhance ICT vendor contract performance and manage vendor risks.
- Manage data capture and reporting of ICT license performance information, including entitlements, consumption, and costs.
- Make recommendations for cost savings and/or contractual optimisation in alignment with business objectives by monitoring and analysing trends on ICT contracts.
- Ensure compliance against license terms and maximise value from license investments by tracking usage, managing timely license renewals and accurate payments, and facilitating corrective/improvement actions.

**About You**

You will demonstrate excellent interpersonal and communication skills along with the ability to contribute to a high performing-team with a second-to-none focus on safety and integrity.

**To be considered for this role, you will ideally have**:

- Graduate degree in relevant discipline.
- ICT vendor management and governance experience.
- Direct work experience with IT procurement, contract management, and financial management.
- Understanding of IT licensing metrics.
- Solid working knowledge of current ICT technologies, including Cloud services and strong knowledge of ITIL.
- Strong familiarity and technical competence with SLA management.
- Ability to collaborate with internal and external stakeholders.
- Experience leading technology negotiations.
- Experience working with offshore outsourced services is desirable