General Manager Sydney, Act

We are looking for an exceptional General Manager with a desire to make a difference.
- Play an important role with a company who cares.
- Develop your career at the leading Provider in the Home Care Industry.
- Reporting to the Group COO, you will be a key leader in the business that will drive the operations forward in a critical area of a national business.

At the myHomecare Group you will be part of a team of likeminded individuals across the country who support older Australians to continue living in their homes longer. We pride ourselves on our strong quality focus and we have the added benefit of an innovative, creative and passionate team who are constantly striving to get even better outcomes for our clients.

**Does this sound like you?**

We have an exciting opportunity for a seasoned General Manager looking to make a real difference through their work at myHomecare across Sydney, Melbourne, and Canberra.

**So, what does the role entail?**

No matter your role with the myHomecare Group, you’ll play a key part in supporting our clients and their families. With us, you’ll become a true leader in the in-home care space - and we’ve got the comprehensive training and development tools to get you there. You’ll be responsible for:

- Designing and delivering operational plans and objectives for the regional operations teams, ensuring quality compliance aligned to the Aged Care Quality Standards and relevant legislation.
- Accountability for the management and leadership of client facing services and ownership of a regional P&L and budget, delivering against KPI’s.
- Growth minded, with the ability to continue the strong growth of the region.
- Providing operational leadership and management (to Office and Community employees) within the Central Coast, Hunter and Mid North Coast Region.
- Lead care management functions with operational responsibility for process, culture, people, safety and quality outcomes.
- Lead a team of Nurses who are delivering complex clinical care.
- Regional leadership for a range of programs, including NDIS, Home care packages, iCare and CHSP.
- Driving service delivery outcomes with oversight for the scheduling and administration functions.
- Contribute to the national Operations Leadership Team and identification of best practices processes and rolling out national initiatives
- Contribute and respond to analytics insights with localised operational plans
- Leading the response on serious client incidents and complaints.
- Leading and implementing key projects alongside strong change management.
- Embedding and sponsoring a client and employee centric culture that delivers on myHomecare’s What, Why and How.

**We are looking for someone with**:

- Degree / Diploma or other qualifications
- Registered Nurse (desirable but not essential)
- Experience leading teams
- Previous operational leadership experience
- Home care (desirable) or other Aged care experience
- Microsoft Office Suite and Procura Software experience is desirable
- The right to work in Australia.
- National Police Clearance or willingness to obtain (the myHomecare Group will organise via WorkPro at no cost).
- Proof of Covid Vaccination.

**What will we offer you?**
- **A role with true purpose**: you will get to see how you are making a difference in people’s lives every day.
- **Benefits and perks**: we have a special program that rewards you for your hard work with discounts to a broad range of brands.
- **Opportunity to grow**: we provide up-skilling opportunities, training and networking, to ensure you are constantly able to grow within your career.
- **Flexibility**:work within an organisation that is leading the way in providing care to older Australians and has a national footprint. The myHomecare Group’s national presence gives you true flexibility to search for future opportunities across the country while staying within the team.
- **Supportive team with positive culture.