Learning Experience Moderator

**Permanent opportunity**:

- **Sydney Location**:

- **Hybrid working arrangement**:

- **Travel may be required**

**How will I help?**

Key Responsibilities:

- Partner with the Facilitator to deliver leadership development for People Leaders.
- Support learning outcomes for assigned cohorts across all learning environments (face-to-face, virtual, and online).
- Moderate discussions, provide support, and maintain the quality of content.
- Actively prepare, facilitate, and guide discussions and related interactions.
- Support and partner with the primary facilitator in face-to-face and virtual workshops.
- Advocate Westpac Group strategy and deliver key messages of LEAD in all interactions.
- Monitor discussions, forums, and chat rooms to ensure respectful and productive communication.
- Assist participants with technical issues, course materials, and understanding course content.
- Evaluate and provide feedback on course materials to ensure accuracy, relevance, and engagement.
- Encourage active participation and collaboration among learners through various interactive activities.
- Oversee the administration of surveys and evaluations, providing guidance and support as needed.
- Collect and analyze data on learner performance and engagement to identify areas for improvement.Contribute to the development and enhancement of learning programs by providing insights and recommendations.
- **What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Demonstrated experience facilitating a range of behavioural and technical learning programs.
- Understanding and experience in virtual learning solutions, including webinar technology and social media platforms.
- Knowledge of training methodologies, principles, and processes, including virtual delivery technology.
- Understanding of adult learning principles and facilitation techniques.
- Professional and proactive approach with a learner-centric attitude.
- Ability to manage competing priorities.
- Excellent written and presentation skills.
- Ability to engage audiences with passion and enthusiasm.Certificate IV in Training and Assessment (desirable).
- **What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY**or **APPLY NOW**button.

**Do you need reasonable adjustments during the recruitment process?