Workforce Optimisation Manager

7 days ago


Melbourne, Australia Country Road Group Full time

Reporting to the Head of People, you will have accountability for the design and delivery of the workforce optimisation strategy for Country Road Group retail. This is a critical role that will provide the business with crucial data to inform how we get the best from our people at the right times. Leading a team of workforce management specialists, you will:

- Build the strategic direction of how the platform is best used across the organisation
- Design requirements and test process documentation, with the user experience in mind
- Ensure award and enterprise agreement configuration compliance (e.g. GRIA)
- Implement and monitor roster compliance/efficiency to ensure adherence with minimum standards
- With the support of your team, build capability in Dayforce usability across teams
- Partner with key internal stakeholders in IT/Payroll/People/Retail
- Identify and act on business impacts/opportunities and planning
- Analyse, interpret and advise on best practice in relation to roster data

With a hybrid mix of in the office and at home, we are looking for an individual who can partner with and educate business leaders on best in class workforce optimization, along with:

- Strong understanding of workforce management principles and practices including R&S, T&A, budgeting, forecasting and analytics
- Experience with WFM/Payroll systems
- Multi-locational and medium - large scale workforce planning/rostering
- Understanding/appreciation of industry awards
- Experienced in building efficient and profitable rosters
- Proven ability to influence decision making
- Ability to manage through complexity and ambiguity

Why work for us?
- A competitive remuneration package, including an annual bonus incentive
- Generous employee discounts across David Jones, Country Road, Mimco, Trenery, Witchery & POLITIX brands
- Seasonal Clothing Allowance across our Country Road Group brands
- Hybrid working arrangements in office and from home that provide appropriate work/life balance
- An additional day of leave for your birthday
- A supportive, flexible and engaging environment that will support personal/professional development
- Opportunities to support community partnerships across our Corporate Social Responsibility program
- Be a member of a company committed to sustainable practices
- Ongoing training and development to pursue individual ambitions

Want to know a bit more about us?

David Jones and the Country Road Group is Australasia’s largest department store and fashion retail group comprising of iconic brands such as David Jones, Country Road, POLITIX, Trenery, Witchery and MIMCO. Part of Woolworths Holdings Limited (South Africa) our values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality.



  • Melbourne, Australia Australian Unity Full time

    **What makes us, us** Established in 1840, we’re Australia’s first member-owned wellbeing company, delivering health, wealth and care services to more than 700,000 Australians. Today, while we’ve grown to a company of more than 7000 employees, our focus remains the same as it was 180 years ago — to deliver Real Wellbeing for our customers, members...


  • Melbourne, Australia Country Road Group Full time

    **Job no**: 998678 **Work type**: Full-Time **Location**: Melbourne - CBD & Inner **Categories**: Operations The Workforce Optimisation Manager is responsible for optimising workforce efficiency through effective rostering, training and compliance management. This role translates wage budgets into store-level targets, supports Store Managers in managing...


  • Melbourne, Victoria, Australia Metcash Full time $90,000 - $120,000 per year

    At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business.When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:Grow your career with tailored development programsThrive your way with flexible work optionsMake your...


  • Melbourne, Australia McMillan Shakespeare Full time

    At Plan Partners, we’re passionate about empowering people living with disabilities to bring their NDIS plans to life. As a leading provider of plan management and support services, our purpose is simple: to help our customers focus on what matters most—living the life they want. We’re seeking an experienced Workforce Planning Manager to optimise our...


  • Melbourne, Victoria, Australia AustralianSuper Full time $120,000 - $180,000 per year

    At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.Your New...


  • Melbourne, Australia Bupa Full time

    **About Bupa Asia Pacific** From aged care homes receptionists, dental surgeons, telehealth and admin, to our call centres, data professionals and tech gurus, we’re all in it together - 22,000+ people who keep inspiring each other to explore new possibilities, wherever the challenges of the healthcare world take us. **Where are we heading?** We set a...


  • Melbourne, Victoria, Australia Pepperstone Full time $90,000 - $120,000 per year

    Introduction The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on...


  • Melbourne, Victoria, Australia Pepperstone Full time $80,000 - $120,000 per year

    IntroductionThe Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade.We thrive on...


  • Melbourne, Victoria, Australia Pepperstone Group Full time $80,000 - $120,000 per year

    IntroductionThe Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade.We thrive on...


  • Melbourne, Australia Cover-More Full time

    **Description**: Zurich Insurance is a global insurance company with a specialty in life insurance, general insurance and travel insurance. This role will sit in one of Zurich’s subsidiary companies, Travel Guard, which focuses on travel insurance and emergency assistance. Due to internal promotion, we have a new opportunity for a Partner Optimisation...