Customer Service Officer

2 weeks ago

Newcastle, Australia Bullivants Full time

Join a highly successful branch and a winning team
- Focused and structured development and growth pathway
- Team member discounts to Kmart, Bunnings, Officeworks & Target

Enhancing the customer centric mentality, the Customer Service Officer will support with activities related to the branch showroom including direct customer sales support and general upkeep. In addition to the face-to-face element of the role you will also be interacting with the internal and external sales team to resolve relevant queries.

Bullivants are leaders in lifting and heavy rigging with a national presence providing a customer first approach in product sales and ongoing service and support. At the Newcastle branch, you’ll be joining a high performing, engaged team who celebrated their win as _Branch of the Year _We are looking for the next great addition to nurture ongoing success

This is a **permanent, full-time opportunity **and will be based onsite at **Bullivants Newcastle (Carrington).**

**Some of the tasks**:

- Support with counter sales and other showroom retail activities
- Support with ordering to ensure delivery timelines are adhered to including any overdue deliveries
- Interact with relevant departments to ensure overall customer satisfaction
- Undertake ad-hoc duties as requested

**Some of the skills**:

- Previous experience in a customer service environment
- Ability to work collaboratively in a team environment
- High level written and verbal communication skills
- A curious mindset and a willingness to learn
- Proactive nature with a focus on problem solving to achieve an outcome
- Technical/industry experience desirable but not necessary

**Next Steps**

Video

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