Product Application Specialist

3 days ago

Tullamarine, Australia Caterpillar Full time

**Career Area**:Marketing / Sales / Product Support**:
**Your Work Shapes the World**

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

**Job Purpose**:
**Job Duties**:

- Primary roles of the Product Specialist are to become an industry expert in areas of various products as required, manage and coordinate dealer and customer visits to support customer requirements and represent Caterpillar in local industry and trade associations programs.
- Responsible for monitoring industry and competitive trends to provide influence and represent Business Unit in NPI programs for product families.
- Provides assistance on existing and potential customer issues and improvement measures within the industry.
- Assist dealers by supporting roll out of new products (e.g. products, parts, work tools, customer service agreements, other service products).
- Configuration and utilization that provide the best solution for a customer.
- Helping to create and promote programs that increase sales while maximizing price realization.
- Develops required proficiency level in the specified foundation competencies and skills.

The top-level deliverables of this position are as follows:

- Development of dealer specialist(s)
- Value EstimationTool (VET) development
- New Product Introduction (NPI) Training
- New Machine launch events
- Sales support on current products
- Competitive product knowledge and selling skills

This position requires across Asia Pacific region travel as and when required, up to 25% of the time.

**Background/Experience**:

- This position requires a business, marketing, or degree in engineering or equivalent.
- Minimum 5 years’ experience in marketing or related business.
- Experience in product support is also highly desired.
- Position requires a motivated, proactive decision maker with an ability to work well with dealers but also customers.

**Final details**

LI-Hybrid

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.

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