Duty Manager
2 weeks ago
**About Us**
**Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special.**
**We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.**
**About the position**:
**Due to an internal movement, we have an exciting opportunity for a Duty Manager to join our GSAC team. This is a permanent part-time role, working 30 hours per week and will be primarily based at Goonellabah Sports and Aquatic Centre (GSAC) in Goonellabah. This position plays a vital role in directly supporting the Operations Manager through the provision of leadership and direction in all operational and customer service related activities within the centre.**
**Specialised duties for this position include managing enquiries and delivery of conferences, meetings, facility bookings and sport programs throughout the centre. Maintaining and creating new relationships with key stakeholders and ongoing space hirers.**
**Join us in delivering exceptional service and making a positive impact on our customers' experiences**
**What we can offer you**:
- **Salary ranging from $30.40 an hour, plus superannuation.**
- **This position comes with the benefit of being able to utilise the wonderful facilities that GSAC has to offer**
- **Health & Wellbeing and Employee Assistance Programs.**:
- **Training and development opportunities to build and maintain capabilities.**
**What we trust you to deliver**:
- **Provide excellent customer service and reception duties to GSAC customers.**:
- **The skills, capability and willingness to analyse problems and evaluate alternatives with a focus on collaborative problem solving.**:
- **Support the day to day operations of the facility.**:
- **Supervise staff in the absence of the Operations Manager.**:
- **Delivery of conferences, meetings, facility bookings and sport programs throughout the centre.**:
- **Assist with risk management and WHS compliance ensuring public safety.**
**What you'll need to be successful**:
- **The availability to work across a seven day roster.**:
- **A genuine customer focus and takes pride in delivering quality customer service.**:
- **The ability to build relationships with internal and external stakeholders.**:
- **A drive for improvement and embrace change.**:
- **Excellent time management and organisational skills.**
**We list items to give you an opportunity to showcase your potential and how you can evolve and grow with us.**
**Applications close 9am Tuesday 18 February 2025.**
**Additional details**
**If you want to know more about this opportunity, please contact Cassandra Slater, Leisure Facilities Manager on (02) 6625 5370.**
**Prior to employment, a series of pre-employment evaluations may include but not limited to; health assessments, validation of qualifications and licences, criminal history verification, psychometric assessments and reference checks.
