Reservations Agent

4 days ago

Gold Coast, Australia Village Roadshow Limited Full time

**Reservations Agent - Groups Coordinator**
**Main Beach, QLD**
**Part Time - $25.80 p/hr (Mon-Fri) | $32.25 p/hr (Sat) | $38.70 p/hr (Sun)**

Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks Our company comprises of Warner Bros. Movie World, Wet ’n’ Wild, Paradise Country, Australian Outback Spectacular, Village Roadshow Studios, Topgolf, Sea World and Sea World Resort.

Imagine a workplace where adventure meets opportunity—where you’re not just part of the team but part of the fun

**Unbeatable Perks**:

- Unlimited Free Access to our incredible theme parks
- Complimentary Passes for friends and family to join in on the fun.
- Food & Retail Discounts on everything from dining to exclusive animal encounters.
- Village Employee Benefits App featuring discounts at over 65 top retailers.
- Exclusive Team Events and recognition awards that celebrate you.
- Reward Incentives with amazing prizes up for grabs.
- On-Site Wellbeing Team and 24/7 EAP support for a healthy work-life balance.
- Professional Development Opportunities with training designed to grow your skills and career

Ever wanted to work where others play? At Australia’s only Theme Park Resort, Sea World Resort, every day brings new excitement and memories waiting to be made We’re searching for a Reservations Superstar to join our vibrant team and help guests start their unforgettable adventures from the moment they book. You’ll be the friendly face behind the scenes, making every reservation as thrilling as a theme park ride.

**What You'll Be Up To**:

- Master of Reservations: Keep our reservations inbox in shipshape and smoothly handle bookings from third-party agents, with an eye for detail and a heart for service.
- Create Personalized Magic: You’ll work directly with our guests, answering questions and fulfilling special requests to make their stay unique and unforgettable.
- Group & VIP Coordinator: Work with tour operators and conference delegates, ensuring group bookings are as fun and easy as a water slide ride
- Smooth Check-In Support: Partner with our Front Office Team to make sure every check-in and check-out is seamless. Think of yourself as the first wave of excitement in our guests’ stay
- Travel Agent Hero: Be the go-to contact for travel agents and handle last-minute booking requests like a pro.

**What You’ll Bring**:

- Experience in Front Office Reception or Reservations - you know the ropes and are ready to dive in
- A talent for maximizing room revenue - if you’re a superstar at filling rooms, we want to meet you
- Knowledge of Opera PMS and TravelClick is a bonus - if you've got it, flaunt it
- Flexibility to work weekends, holidays, and school breaks - where the magic never takes a day off

  • Reservations Agent

    2 weeks ago

    Gold Coast, Queensland, Australia The Langham Gold Coast Full time $60,000 - $90,000 per year

    About Langham Hospitality GroupA wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends...

  • Reservations Agent

    6 hours ago

    Gold Coast, Australia RACV Full time

    **Join a large & trusted Australian Brand**: - **Generous employee benefits & discounts on RACV products & 10 resorts**: - **Silver Award Winner 5 star Luxury Accommodation 2024 QLD Tourism Awards** **Great Things Start Here** Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services,...

  • Reservation Agent

    1 week ago

    Gold Coast, Australia The Star Entertainment Group Full time

    **Reservations Agent - Group Bookings** The Star Gold Coast is seeking a motivated Reservations Services Agent experienced in group bookings to be the ambassador for our award-winning restaurants and luxury 5-Star Hotels. As the voice and point of contact for our guests, this role will suit someone with the ability to deliver world class customer service...

  • Group Reservations Agent

    5 hours ago

    Gold Coast, Australia Marriott International, Inc Full time

    **Job Number** 23083645 **Job Category** Reservations **Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

  • Food & Beverage Reservations Agent

    4 weeks ago

    Gold Coast City, Australia Ennismore Full time

    Mondrian Gold Coast | 50 The Esplanade Burleigh Heads, QLD 4220, Australia Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone....

  • Reservations Agent Stunning Whitsunday Island Live

    1 week ago

    Gold Coast, Australia My HR Department Full time

    **Stunning Whitsunday Resort** **Enjoy an outdoor lifestyle on your days off.** **We are looking to hire an experience Reservations Agent with 1-2 years current Reservation/Front Office experience with a 4/5 star Hotel/Resort to join our fantastic team.** **This very busy role will involve**: **Assisting with phone enquiries and assisting guests update...

  • Reservations Agent

    3 weeks ago

    Gold Coast City, Australia Event hospitality & entertainment Limited Full time

    Overview QT Gold Coast, 7 Staghorn Avenue, Gold Coast, Queensland, Australia QT Gold Coast is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About EVT: As market-leading...

  • Reservations Manager

    6 hours ago

    Gold Coast, Australia Mondrian Full time

    **Company Description** Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and...

  • Guest Service Agent

    5 days ago

    Gold Coast, Queensland, Australia Careers at Marriott Full time $45,000 - $65,000 per year

    Guest Service Agent   About the Company  Marriott International portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.   JW Marriott is...

  • Guest Service Agent

    4 days ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Guest Service Agent - Nights** **Part Time - $24.87 p/h Monday-Friday | $31.09 p/h Sat | $37.31 p/h Sun (+ allowances)** **Sea World Resort, Main Beach Gold Coast** **About the company**: Village Roadshow Theme Parks comprises of Warner Bros. Movie World, Wet ’n’ Wild Gold Coast, Paradise Country, Australian Outback Spectaculars Heartland, Village...