Assistant Facilities Manager

**Job no**: 522505

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Estate / Facilities Management

**Assistant Facilities Manager x 2**
- Employment Type: Full time (38 hours per week)
- Duration: Continuing
- Remuneration: Level 6 $105,271 - $112,299 (depending on experience) + 17% super + leave loading
- Location: Kensington, NSW

**Why Your Role Matters**:
The Assistant Facilities Manager is responsible for overseeing the planning, prioritisation and implementation of support services for building maintenance, facilities management, repairs and improvements across a diverse portfolio, of technical installations, research laboratories and integrated building services. Working as part of a team of experienced building facilities managers, this position will be responsible for the effective delivery of the full range of facility management services to UNSW’s assets under external service contracts.

The role provides support to the Building Management and Maintenance team on matters regarding building presentation, performance and building services maintenance. The role works closely with the internal teams that form Estate Management, including Asset Management, Property and Building Management, General Services Contracts Manager, the Engineering Manager, the Energy Manager and the Maintenance Management systems administrator. The Assistant Facilities Manager has regular contact with internal stakeholders including University managers, Academic staff, professional & technical staff (Faculties, Schools, Divisions, Facilities Management, Finance & Operations, and University Services).

The position has regular contact with external stakeholders including contract service providers, suppliers, consultants, building contractors and sub-contractors and project partners.

The role of Assistant Facilities Manager reports to the Precinct Facilities Manager and has no direct reports.

**Responsibilities**:

- Provide building facilities management services for the assigned assets to ensure that priorities are met in accordance with agreed management programs and budgets.
- Monitor and report on the quality and effectiveness of FM external service delivery in accordance with established Service Level Agreements.
- Assist the Building Management and Maintenance team develop an annual facilities management performance and improvement plan for the assigned assets.
- Support the implementation of building projects and minor refurbishment works with key stakeholders, from project conception through brief development, design and construction phases, cost control to hand over and transition to ongoing maintenance.
- Prioritise work requests for the assigned assets from the client community and ensure they are efficiently assigned and effectively managed.
- Assist the project management of building improvement, refurbishment and minor works projects within agreed budgets, quality delivery parameters, and client expectations.
- Facilitate external service provider’s transition in and out of University contracts.
- In collaboration with the Maintenance Management systems administrator, maintain the accuracy of plant and equipment data records in Archibus.
- Build professional relationships with Faculties, Schools, Divisional stakeholders as well as external stakeholder and ensure that effective channels of communication are maintained.
- Report to the Building Management and Maintenance team on client priorities and asset performance on building maintenance, operational and budget issues.

**Who You Are**:

- Trade qualifications or relevant tertiary qualification with subsequent relevant experience in FM service delivery or an equivalent level of knowledge gained through any combination of education, training and experience.
- Understanding of operational and facilities management with building services and infrastructure in a large and complex property portfolio.
- Knowledge in building services project management, financial management, budget setting, work prioritisation and performance tracking.
- Good interpersonal, organisational and communication skills with excellent track record in providing high quality customer service. This includes an understanding of FM as a value-added service, including the ability to work in a collaborative effort to create opportunities and develop solutions.
- Excellent problem-solving skills with a proven capacity to exercise initiative and develop solutions.
- Working knowledge of relevant building standards, such as NSW Codes of Practice, Australian Standards, Work Health and Safety Act and Regulations 2011, Building Code of Australia etc.
- Previous experience in the Tertiary Education Sector, Major Hospital, health system or public infrastructure sectors, is desirable.

**Benefits and Culture**:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

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