Customer Onboarding and Implementation Manager

9 hours ago


Sydney, Australia Frontline Full time

International Supply Chain Team - Hybrid Working Arrangement - Newly Created Role **The Client** Highly respected Australian retailer with a strong national presence who is proud of it's high staff retention and ongoing opportunities for personal growth and development. **The Position** - Create and manage onboarding and implementation plans - Ensure implementation timelines meet agreed expectation - Address and control delays and mitigate risk - Deliver business benefits and value through enhanced performance of the division - Maintaining and building key relationships with customers, carriers and internal teams **The Requirements** To be considered for this role you must be able to demonstrate: - Strong leadership ability with "hands on" leadership and coaching skills - Background and experience with a multinational freight forwarder and logistics provider - Operational and commercial acumen with the proven ability to deliver team based outcomes - Excellent communication skills and strong stakeholder management mindset **On Offer** - Continuing career development - Executive salary package + bonus For more information regarding this role and many others in freight, customs and logistics with **FRMSTAFF** please contact **Meredith Harvey** on **(02) 9313 9777** or visit our website



  • Sydney, Australia Gorgias Full time

    Our one-of-a-kind product transforms how brands interact with their customers through unified customer conversations, AI automations that resolve up to 60% of support requests, and revenue-generating on-site campaigns. As a leader in the CX space, Gorgias is committed to transforming customer experiences while fostering a sustainable and equitable workplace...


  • Sydney, Australia Gorgias Full time

    Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies,...


  • Sydney, Australia Gorgias Full time

    Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies,...


  • Sydney, Australia SafetyCulture Full time

    **Principal Customer Onboarding Manager**: - Sydney - Success - Customer Onboarding / - Full-time Permanent / - Hybrid - SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and...


  • Sydney, New South Wales, Australia Robert Walters Full time $120,000 - $180,000 per year

    We are looking for an experienced Customer Onboarding Project Manager to lead onboarding initiatives for our clients enterprise customers. You'll be responsible for ensuring seamless implementation, driving product adoption, and delivering measurable outcomes that align with customer goals.You'll act as a trusted advisor to senior executives, guiding them...


  • Sydney, Australia Raft Full time

    Freight forwarding is a $200B+ industry you might not know about, but it’s the backbone of the global economy, ensuring goods move seamlessly around the world. Freight forwarders—like DHL, FedEx, and UPS—act as “travel agents” for goods, managing the complex operations that keep supply chains running. At Raft, we’re building an AI platform to...


  • Sydney, Australia Yotpo Full time

    We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we're still growing. Our primary goal is to deliver the best technology in the industry. You can hear all about it in our latest brand video. Sounds exciting? Then read on, because we're in pursuit of the best and the brightest minds to help us achieve our...


  • Sydney, Australia black.ai Full time

    SafetyCulture is a global technology company that is helping to transform workplaces around the world. Our mission is to help working teams get better every day and our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. SafetyCulture is...

  • Onboarding Manager

    1 week ago


    Sydney, Australia Mable Full time

    **This role is for HomeMade - a related entity of Mable** HomeMade is a related entity to Mable and operate as a completely separate business, however both have a shared vision for self-management. We are a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to support...


  • Sydney, New South Wales, Australia SafetyCulture Full time $120,000 - $180,000 per year

    Why join us? We're a global tech company,  just not the kind you're picturing. Sure, we've got catered lunches, team events, cool merch, and yes... dogs in the office. But that's not why people join. Our team of nearly a thousand people wakes up every day to make our product and our customers' lives better. At SafetyCulture, you'll hear "yes, let's give...