Cinema Assistant Manager

**Title**:Assistant General Manager

**Position Overview**:
This role encompasses the following responsibilities and accountabilities:

- Assist in managing an EVT Entertainment cinema/s within the policies and guidelines of the company to ensure customer satisfaction and profit maximisation in accordance with the elevate goals;
- Grow Revenue Ahead of Market
- Maximise Asset Performance
- Business Transformation
- Provide overall leadership; recognise and motivate members of the team, coach and train the team for operational excellence. Be a role model for appropriate behaviour in the cinema.
- Carry out the duties and responsibilities of a General Manager during the absence of a General Manager from the cinema.

Our **Vision** is being leaders in creating experiences and properties that escape the ordinary.
Our **Purpose**is to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment, possibilities, and community. We achieve our **Vision**and **Purpose**by delivering on our goals and values.

**Our Goals**
- Growing revenue above market
- Maximise assets
- Business transformation

**Our Values**
- Empowerment: We make it happen
- Possibilities: We evolve and innovate
- Community: We make the connection

**Cinema Assistant Manager Key Accountabilities**

**1. Operational Responsibility for Cinema**
- Assist in monitoring and enhancing customer service activities at the location.
- Full knowledge of company policies and procedures.
- Assist the General Manager in controlling day-to-day operations in accordance with current policies, procedures, and legal compliance.
- Assist in movie session scheduling with the General Manager and film programmer.
- Adhere to state/territory and national content classification guidelines and restrictions.
- Establish strong interdepartmental team relationships and highlight areas of opportunity for continued improvement in communication and planning to support a cohesive and collaborative culture at the location.
- Establish effective supplier and third-party relationships.
- Assist the General Manager in ensuring location presentation and cleanliness is to company standards including all front of house and back of house areas.
- Facilitating the coordination of repairs and maintenance, ensuring adherence to approved processes and obtaining necessary approvals from key stakeholders.
- Assist the General Manager in the maintenance of the company asset register for the Location.
- Proactively forecast and create staff rosters by shift, optimising workforce efficiency and aligning with company-provided data insight tools. Skilfully manage payroll costs without compromising on customer service standards. Maintain strict adherence to payroll procedures, diligently check, store, and action reports within specified deadlines, meeting auditing requirements.
- Knowledge of Workplace Health and Safety (WHS) policies and procedures.
- Maintain current Senior First Aid certificate.
- Assist in ensuring that all procedures are followed as per company policy and procedures and complete audit checklist accordingly.
- Retain an awareness of the Industrial Award.
- Receives and promptly escalates building security calls, ensuring swift and appropriate response to maintain the safety and integrity of the premises.
- Ensures compliance with Local Council inspections and audits conducted by the Office of Liquor, Gaming, and Racing (OLGR)or similar governing body for your state/territory, adhering to regulatory standards and implementing necessary measures to uphold operational excellence.
- ** Overall Leadership and Team Management**
- Provide support and assistance to the Duty Manager and team members.
- Collaborate with the General Manager to facilitate the recruitment, induction, and training of team members, aligning with the current training processes.
- Assist the General Manager in the Performance Management of Cinema Employees - coach, counsel, appraise.
- Assist the General Manager in motivating all team members to exceed company service level standards.
- Ensure a safe working experience by facilitating safe work behaviours of the team. Ensure all team members have knowledge of safe use of equipment, chemical handling, PPE and emergency procedures.
- Knowledge of Equal Employment Opportunity, Discrimination, Harassment and Affirmative Action Program procedures, and ensure their compliance.
- Assist the General Manager in conducting team briefs and staff meetings as required.
- Provide leadership to team members. Give clear direction and instructions to staff on shift to maintain the smooth running of the location.
- Assist in the training and coordination of all staff, ensuring compliance with current training requirements, including site, local council, and state/territory required training. Maintain training activities documentation.
- Attendance at all company required training sessions.
- ** Revenue a