UX/UI/service Designer

18 hours ago

Canberra, Australia Local Peoples Full time

**Required Skills And Experience.**
- Extensive human-centered design experience.
- Experienced with design thinking, systems thinking, and agile methodologies.
- Experience creating service blueprints, system maps, customer journeys, and supporting the execution of product or service delivery.
- Working with the UX Researchers and able to carry our design research yourself using a range of quantitative and qualitative techniques to understand and provide recommendations on consumer expectations and needs.
- Using techniques to illustrate the findings persuasively and focusing on how the message is delivered.
- Anticipating risks, responding to them promptly, and helping others recognize them.
- During workshop facilitation, encouraging stakeholders to work together and supporting cross-agency and cross-sectoral approaches to solve issues and problems.
- Experience with digital transformation and/or omnichannel strategies.
- Expertise in conducting customer research, problem solving, journey mapping, ideation, prototyping, and testing solutions.
- Extensive experience in developing and executing end-to-end customer experience strategies.
- Understanding of accessibility requirements for design, including the WCAG guidelines and public sector design guidelines
- Required to develop and deliver industry-grade design artefacts, and contribute to report writing for applied research, and publication purposes.
- Comfortable collaborating and interacting with clients.
- Ability to manage multiple projects effectively with excellent time management skills
- Knowledge of current trends in digital and interaction design
- Experienced using Figma, Sketch, InVision, Adobe XD, CC, and other design tools.

**Residency and Clearance**
- Hold a current ASGVA Baseline clearance or be able to obtain one.
- You must be an Australian Citizen

This role is open to Canberra/Melbourne/Sydney/Brisbane based applicants.

**Who are Local Peoples?**

**Benefits of working with Local Peoples**:

- We are experts in team design and augmentation - supporting with the right skills and experience at the right time.
- We are leaders in the human centred design space with diverse design skills across brand design, service design, User interface (UI) and User experience (UX) design, design research, communications and place design.
- We are a certified B-Corporation and prioritise the social, environmental and economic impact of our work.
- We are top tier talent who are experienced and incredibly passionate about supporting the impact of your agency and the public sector.
- Our people always have the full support of the studio to call upon for design thinking, tools and tips, so you are not just getting access to one bright mind, but a collective of many with diverse and deep experiences.
- Department
- Design
- Role
- UX Designer
- Locations
- Canberra
- Remote status
- Hybrid Remote

**About Local Peoples**:
Local Peoples works, creates and plays on the lands of the Wurundjeri, Bunurong and Wathaurong peoples of the Kulin Nation, land which has never been ceded. We thank them them for caring for this land for over 40,000 years and recognise and pay our deepest respect to elders past, present and emerging. This always was and always will be Aboriginal land.

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