Marketing Content Design Coordinator

Opportunity to join the new Brand & Customer Strategy division
- Full time fixed term position to April 2026 with hybrid flexi working options
- $101,711+ 11.5% Super (with co-contribution option up to 15.5%)

**About the Role**:
We have an exciting parental leave position available until April 2026 for a Marketing Content Design Coordinator in the Marketing & Content Operations Team.

If you’re a good storyteller with a passion to make a difference with skills in SEO, data analytics, content marketing, content planning and copywriting we would love to hear from you.

**Who are we?**

When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.

If you’re driven to make a meaningful contribution, you’ve come to the right place.

**What you can expect with this role**
- In collaboration with the Social Media Marketing Coordinator, you’ll manage and create annual and quarterly content plans and turn them it into reality to support our business strategy and drive behaviour change in customers.
- Champion content best practice and our customers’ needs through the business and build positive stakeholder relationships that foster knowledge sharing to support effective content planning and delivery.
- You’ll work closely with other content coordinators and designers in your team to delivery content plans and explore visual content opportunities to simplify information and improve engagement.
- Ensure all published brand and marketing content follows user experience principles and digital methodologies, is optimised for search, and is consistent with the brand, writing and digital style guides.
- Utilise customer insights and analytics e.g. Voice of Customer, CVS, web insights and systems data to identify customer information needs and understand pain points, for continuous content improvement.
- Liaise with agencies and external production partners to gather additional insights that will shape content outcomes and provide our business stakeholder with recommendations.
- Monitor and review brand and marketing content on the website and identify areas of optimisation and improvement to make recommendations towards the strategic development of the website.
- You’ll chair our Content Planning Group sessions and engage with relevant stakeholders regularly to improve content collaboration and creation - to finalise content plans, align content production activity and agree on key milestones.

**Your skills and experience**

There are a few things that we’ll look for in your CV.

You have copywriting and editing skills together with the digital knowledge to produce engaging content that incorporates digital publishing best practice. You know good content isn’t just about good grammar and spelling but also about creating engaging experiences that support customer needs and business goals. You’re well known for your collaborative approach and ability to develop relationships both with your business stakeholders and external agencies while using your digital and content skills to advocate best content practices.

**Skills and experience**:

- Tertiary qualification in marketing, content marketing, communications, business or a related discipline.
- Ability to translate business goals, stakeholder needs and feedback into actionable steps and recommendations to deliver content and content experiences with impact.
- Relevant experience in communicating complex issues effectively to a diverse range of audiences.
- High focus on collaboration, especially in cross functional teams, working across multiple projects.
- Strong ability to produce and edit content to meet customer information needs and tell a compelling brand story.
- Highly organised and astute with the ability to prioritise competing workloads.
- Familiarity with content management system and workflow management tools & Web Content Accessibility Guidelines highly regarded.

**I**f you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

**Applications close on the 25th of February 2025.**

As part of the recruitment process, you will be required to complete Pre-Employment screening which may include a medical, qualification check police clearance and Australian working rights check.

**_ We reserve the right to withdraw this ad prior to the closing date._**

**Our commitment to a diverse and inclusive workplace**:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

To read our diversity and inclusion statement,