Technical Support

1 week ago

Macquarie Park, Australia EN-LINC Full time

**Responsibilities**:

- Provide exceptional IT support by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Diagnose and resolve computer hardware, software, and network issues.
- Maintain and update customer relationship management (CRM) systems, ensuring data integrity and accuracy.
- Handle phone calls professionally and deliver clear and concise messages.
- Prepare and set up telephony systems.
- Organize and order stock for business installations to ensure timely and efficient service delivery.
- Escalate issues to the appropriate service carriers and maintain continued communication with end-users for updates and resolutions.
- Provision and install NBN and VOIP services, ensuring configurations meet client needs and system standards.
- Create and update knowledge base articles to support internal training and improve customer self-service resources.

**Qualifications**:

- No experience required full training will be provided. (basic Network Knowledge is preferred)
- Strong organizational skills and the ability to multitask and prioritize tasks effectively.
- Excellent written and verbal communication skills with a keen attention to detail.
- Demonstrated problem-solving abilities and a proactive approach to tasks and challenges.
- Exceptional customer service skills, with the ability to maintain a professional and courteous manner at all times.
- Eager to learn, self-motivated, and ready to contribute to a team environment.

**Why Join EN-LINC**:

- Opportunity to work with a highly motivated and talented team in a fast-paced and growing industry.
- Room for personal and professional growth, with ongoing training and development opportunities.
- Competitive salary and benefits package.
- Positive and inclusive work environment that values teamwork, creativity, and innovation.
- Chance to make a real impact and contribute to the success of EN-LINC.
- Availability to work on-site is required.

EN-LINC is an equal opportunity employer. We value diversity and are committed to creating an inclusive and accessible work environment for all employees.

Pay: $50,000.00 - $70,000.00 per year

**Benefits**:

- Employee discount
- Gym membership

Schedule:

- 8 hour shift
- Day shift

Supplementary Pay:

- Bonus

Ability to commute/relocate:

- Macquarie Park NSW 2113: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Could you please share with us the reasons you believe you would be a strong fit for the EN-LINC team?

Work Authorisation:

- Australia (required)

**Location**:

- Macquarie Park NSW 2113 (required)

Work Location: In person

  • Technical Support Operator

    1 week ago

    Macquarie Park, Australia Fujifilm Australia Pty Ltd Full time

    **Introduction**: Fujifilm is a market leader in the distribution, marketing and servicing of globally respected imaging products. At Fujifilm we take personal pride in our solutions, products and service offerings and constantly seek to make a positive difference for our customers. Our brands are renowned worldwide for their high quality and innovation,...

  • Technical Specialist

    7 days ago

    Macquarie Park, Australia DXC Technology Full time

    As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. The Technical Specialist is to provide technical...

  • Technical Writer

    6 days ago

    Macquarie Park, Australia Ashdown Consulting Full time

    $775.19 p/d + super - 6 Month Contract - Macquarie Park/Hybrid **Technical Writer** **| 6 Month Contract| $860.46 P/D inc. Super** - $775.19 p/d + super - 6 Month Contract - Macquarie Park/Hybrid **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government....

  • Technical Manager

    7 days ago

    Macquarie Park, Australia Transport For NSW Full time

    **Technical Manager**: - Organisation/Entity: Transport For NSW- Job category: Senior Executive- Job location: Macquarie Park, NSW, AU, 2113- Job reference number: 97009- Employment type: Permanent Full-Time- Salary range: An attractive remuneration package**You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus...

  • Technical Advisor

    7 days ago

    Macquarie Park, Australia MSD Full time

    **Technical Advisor (Coopers Brand)** **The Opportunity** - ** Permanent Full-Time** role based in **southern/central New South Wales** - Be an integral part of the team, working within a **trusted global leader in veterinary medicine** - Support the **Coopers** brand **working directly with farmers and veterinarians** - Join a growing, yet already...

  • Technical Consultant

    2 weeks ago

    Macquarie Park, Australia Konica Minolta Full time $104,000 - $130,878 per year

    Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading...

  • Technical Analyst

    2 weeks ago

    Macquarie Park, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Technology is the backbone of our business....

  • Technical Specialist

    2 weeks ago

    Macquarie Park, Australia Experis Full time

    **Our leading Government client is looking for a Technical Specialist for a 12 months contract with a possible extension. APPLY NOW!** This role is 50% Operational requiring a level of technical expertise & 50% for service planning, governance etc This role (Technology & Planning Specialist) is to ensure end users services (EU devices, mobility, messaging,...

  • Technical Service Manager

    2 weeks ago

    Macquarie Park, Australia Waterstons Full time $90,000 - $120,000 per year

    A bit about usAt Waterstons, we don't just build technology, we create meaningful business transformations. With a global presence spanning the UK and Australia, we partner with businesses to unlock their full potential through innovative solutions.In Australia, we're a growing team of 15 backed by a global network of 250+ experts. Our clients tell us our...

  • Technical Specialist

    2 weeks ago

    Macquarie Park, Australia DXC Technology Full time

    **Job description** As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. The Technical Specialist is to...