Analyst Ii

**Job Description**:
Job Title: Analyst II

Date: 2021

Division/Department: Recovery Audit

**Location**:
Reports to: Management

**Service Line**: Recovery Audit - Non-Commissioned

**Band**:3 - Professional***

**Zone**:NA

**Type of position**:
Full-time Temporary
- Part-time Other

**FLSA Status**:Hours____ / week
- Exempt Not applicable
- Non-exempt

**JOB DUTIES & RESPONSIBILITIES**:

- Conducts audits using client data to identify errors and recover revenue
- Finds, supports, and documents audit and claims operations
- Produces claims
- Updates claims management system
- Bills claims to client
- Reviews contracts, agreements, paperwork and electronic documents
- Inspects and evaluates client financial information
- Provides vendors with claim back-up information
- Packages claims for vendor and/or client
- Conducts buyer, contract and document pulls as required
- Provides support for audit team.
- Actively contacts vendors as part of the claim production process
- Independently produces written correspondences to vendor inquiries.
- Analyses and assesses problems regarding client’s claims procedure and business operations based on appropriate audit concepts.
- Produces number and dollar volume of claims goals as defined by team leader and/or management.
- Adheres to the overall timing and deadline of an audit cycle.

**REQUIRED WORK EXPERIENCE**:

- Minimum of 2 years of professional business experience.
- Professional audit experience is preferred.

**FUNCTIONAL COMPETENCIES**:
**_ Domain/Industry Knowledge & Focus_**
- Demonstrated ability to review multiple project types or vendor complexity levels with limited support or claim review before sent to vendors or clients

**_ Data Analysis_**
- Demonstrates proficiency in all tools used and is a resource for less experienced staff

**_ Problem identification & Resolution_**
- Creatively develops new ideas and solutions through acquired audit knowledge
- Identifies solutions to complex problems, seeking support as needed

**_ Claim Production & Quality_**
- Regularly achieves production levels of claim value or counts in the top 75% of team members producing claims
- Performs entry-level audit tasks with little supervision
- Identifies ways to improve audit process and procedures related to own tasks
- Finds ways to perform tasks more efficiently
- Demonstrates ability to serve as knowledge resource on some claim concepts to lower-level staff and India teams

**_ Client & Supplier Management_**
- Continues to show strong skills in organizing and retaining information received and is able to identify how answers to limited questions may relate to broader concepts
- Handles correspondence across multiple concepts, accurately interpreting the main issue in vendor/client correspondence and addressing it professionally, in a clear, thorough and concise manner

**BEHAVIORAL COMPETENCIES**:
**_ THINKING_**

**_ Maintains a Client Focus_**
- Delivers on commitments to clients
- Understands clients stated needs and requirements
- Communicates with vendors in professional and timely manner
- Meets clients’ needs
- Maintains positive relationships with clients and vendors

**_ RELATING_**

**_ Communicates with Impact_**
- Communicates in clear and concise manner
- Values and listens to others
- Adapts communication to different audiences
- Shares information in a timely manner

**_SELF-MANAGING_**

**_ Displays Emotional Intelligence_**
- Remains calm and composed with day-to-day challenges
- Maintains focus when under pressure
- Recovers from setbacks typical to role
- Adapts to changes and shifting requirements, and maintains openness to new approaches
- Aware of own emotions and reactions
- Builds positive and trusting relationships with colleagues
- Sees the positive in people, situations and events

**_ Organizes & Prioritizes_**
- Organizes info to complete daily work
- Plans and performs work in systematic way
- Seeks guidance with competing demands & priorities
- Manages tasks effectively to deliver work on time
- Shifts priorities as directed by others

**_ Takes Initiative_**
- Takes responsibility for own performance - work done on time and to quality
- Performs routine tasks without being prompted
- Anticipates problems might encounter in daily tasks
- Accepts responsibility for and corrects mistakes
- Seeks out additional work; offers to help others

**_ ACHIEVING_**

**_ Drives for Results_**
- Tenacious in overcoming routine challenges, seeks support
- Completes tasks in timely manner
- Strives to meet goals and objectives
- Maintains energy and focus
- Maintains self-motivation and determination to meet deadlines and expected outcomes

**WORKING CONDITIONS**:

- Employee Assistance Programme