Sales and Customer Service Consultant

2 days ago

Newcastle, Australia SC People Full time

Be a part of an energetic & encouraging team with excellent career progression
- One of a kind on the job sales training | Generous commission incentives
- Work from home or in the office | Full-time, Part-time or casual opportunities

**SC People.**

SC People are a team of
**dedicated** and
**passionate** recruitment professionals who assist their clients in recruiting the best talent within the property and financial services industries. We celebrate the

**What’s on offer for you.**
- Be a part of an **energetic** & **encouraging team **with excellent **career progression**:

- **One of a kind** sales training | **Generous** commission incentives
- Work from home or in the office | Full-time, Part-time or casual opportunities

**The Company.**

SC People is proud to partner with our client who is recruiting for a
**passionate** sales and customer service team member. Join a family owned business that has been operating for over 45 years and is an expert in their industry. In these positions you will have comprehensive
**training and support** from the leadership team.

**The Opportunity.**

Join an enthusiastic and high performing team of sales & marketing professionals, with an opportunity to earn generous incentives and bonuses.

The role will include:

- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Handle grievances to preserve the company’s reputation

**About You.**
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Proven experience as telesales representative or other sales/customer service role
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Outstanding negotiation skills with the ability to resolve issues and address complaints

If this sounds like you, we would love to hear from you Please feel welcome to make a confidential phone call to our recruitment team on 02 4036 3002 at any time. Alternatively, you can hit the ‘APPLY NOW’ button and we will be in touch soon. #SCR-dylan-dorney

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