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Hospital Concierge

2 weeks ago

Melbourne, Australia Ramsay Health Care Full time

**Hospital Concierge**:

- **Permanent full time position**

We are seeking a warm, professional hospital concierge to be the welcoming face of our hospital. In this vital role you will provide exceptional support and guidance to patients, families and visitors-ensuring a smooth and stress-free experience from the moment they walk through the doors.

You will be meet & greet patients and visitors and escort patients to/from departments/wards.

**This position also entails general hospital portering duties and patient transport.**

**Must have the following attributes -**
- Exceptional interpersonal and communication skills
- Be calm, empathic and professional.
- A strong team player with a commitment to patient-centered care.
- The ability to multitask and adapt in a fast-paced environment.

**Remuneration**: On offer is base hourly rate ranging from $25.62 + superannuation + levels of experience and qualification.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**About the Hospital**

The Avenue is an advanced 152 bed private surgical and medical hospital located in the inner city suburb of Windsor. The staff at the hospital are committed to providing quality health care and excellence in customer service. The hospital has 11 operating theatres, large day surgery centre, a High Dependency Unit, a Dermatology Centre and advanced interventional imaging services (including MRI, CT and Ultrasound).

**How to apply**
- _Must provide a _National Police check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

**Closing date: 8 July 2025