Sales & Customer Service Manager - Vic

Location:
- Melbourne- Job Type:
- Permanent- Salary:
- Highly attractive package + STI- Contact:
- Terence Craig- ASX Business - Join at a time of positive transformation and organisational growth
- Forward focused business & industry; sustainability a key priority - Construction & Infastrtucture markets
- Competitive salary, benefits, and development opportunities

***

**About our client**

Our client is a leader in their field, providing significant industrial services in metro and regional locations Australia-wide. With a customer base that ranges from major national accounts (Government, Mining/ Resources Construction, Retail, Transport & Logistics) through to state and localised accounts (Education, Councils, Healthcare, Agriculture, Manufacturing), there is significant variety within the day to day coupled with opportunity for greater growth and expansion. Sustainability and “creating a better future” for their customers, their employees and their communities is core to our client’s mission which will also see the business continually evolve in its technologies, business practices and service offerings. With recent changes to their Executive Leadership Team, this business is now on a journey of positive change with significant investment into their people and culture. It is therefore a fantastic time for a highly motivated and commercially astute individual to join their team in this business critical leadership role.

**About the role**

The Sales & Customer Service Manager is accountable for delivering a consistently high customer service experience as well as being responsible for the sales teams’ new business, acquisition and customer retention targets, initiatives & strategies through multiple regions. Reporting to the GM, the role will work across the leadership team to ensure that sales and customer service initiatives and plans are consistent with the national strategy, and liaise with marketing and brand as required. This role is also responsible for supporting the regional networks to deliver high quality profitable outcomes through sales wins & price management activities.

Youwill havehands on experience leading and managing sales teams across markets such as construction and infastructure, developing and monitoring budgets in a complex business, and actualizing strategic plans to operational implementation and output. You possess solid conceptual and analytical skills with a proven capacity to establish strategic directions and successful commercial action plans that achieve those directions. Furthermore, you have experience in managing and developing strategic customer relationships successfully with excellent influencing, negotiation and communication skills. You embrace and lead change and work successfully in multidisciplinary teams to drive revenue focused activities.

**What’s on Offer**

In addition to contributing to our client’s growth, sustainability, and people-first change agenda, you will be rewarded with:

- An exceptional salary package + STI
- Access to an employee share program and access to a range of additional benefits (private health discounts, salary sacrificing opportunities, etc.)
- Learning and development opportunities in this large ASX listed business
- Career development opportunities - national business with significant footprint (multiple locations and sites) - Head office Melbourne
- Being part of a future-focused organisation (sustainability at its core)
- Contribute to the leadership change agenda; the ability to make a positive contribution and difference.

Please click the “Apply” button for immediate consideration or feel free to call Terence Craig at Six Degrees Executive for further information and a confidential career discussion on 0450481815